SugarCRM · Trust Center

Sugarcrm Trust Center

Trust center

SugarCRM (Sugar AI) security & compliance posture, captured from the public security & trust page. The automated trust-center probe did not record this because the certifications now live on the sugarai.com/legal/security-trust page rather than a trust. subdomain meeting the probe's keyword threshold - this is the searched, human-verified fill. Infrastructure runs on AWS with documented compliance programs.

SugarCRM maintains a public trust center documenting ISO/IEC 27001, SOC 2 Type II, CSA STAR, and EcoVadis compliance.

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Trust center: https://www.sugarai.com/legal/security-trust

Certifications & Compliance

ISO/IEC 27001SOC 2 Type IICSA STAREcoVadis

Source

Trust Center

sugarcrm-trust-center.yml Raw ↑ 
generated: '2026-07-21'
method: searched
probe: false
source: https://www.sugarai.com/legal/security-trust
url: https://www.sugarai.com/legal/security-trust
description: >-
  SugarCRM (Sugar AI) security & compliance posture, captured from the public
  security & trust page. The automated trust-center probe did not record this
  because the certifications now live on the sugarai.com/legal/security-trust
  page rather than a trust.<domain> subdomain meeting the probe's keyword
  threshold - this is the searched, human-verified fill. Infrastructure runs on
  AWS with documented compliance programs.
certifications:
  - {name: ISO/IEC 27001, year: 2022}
  - {name: SOC 2 Type II}
  - {name: CSA STAR, note: Cloud Security Alliance STAR Registry listing}
  - {name: EcoVadis, note: Sustainability / ESG rating}
compliance:
  - GDPR
  - CCPA
  - EU-US Data Privacy Framework
security_controls:
  - Multi-factor authentication required on all systems and access points
  - Role-based access control
  - SSO via LDAP, SAML, and OIDC
  - Data encrypted in transit and at rest
status_page: https://status.cloud.sugarai.com/
docs:
  - https://www.sugarai.com/legal/security-trust