Genesys · Trust Center

Genesys Trust Center

Trust center

Genesys maintains a public trust center documenting SOC 1 Type 2, SOC 2 Type 2, ISO 27001:2022, ISO 27017:2015, ISO 27018:2019, ISO 42001:2023, PCI DSS, HIPAA, HITRUST, FedRAMP, GDPR, CCPA, LGPD, and HDS compliance.

CompanySoftwareContact CenterCustomer ExperienceCCaaSTelephonyConversational AIWorkforce ManagementCloud CommunicationsCPaaS
Trust center: https://www.genesys.com/trust-center

Certifications & Compliance

SOC 1 Type 2SOC 2 Type 2ISO 27001:2022ISO 27017:2015ISO 27018:2019ISO 42001:2023PCI DSSHIPAAHITRUSTFedRAMPGDPRCCPALGPDHDS

Source

Trust Center

Raw ↑ 
generated: '2026-07-19'
method: searched
url: https://www.genesys.com/trust-center
compliance_url: https://www.genesys.com/trust-center/compliance
spc_url: https://spc.genesys.com/
security_txt: well-known/genesys-security.txt
privacy_contact: DataPrivacy@genesys.com
certifications:
- SOC 1 Type 2
- SOC 2 Type 2
- ISO 27001:2022
- ISO 27017:2015
- ISO 27018:2019
- ISO 42001:2023
- PCI DSS
- HIPAA
- HITRUST
- FedRAMP
- GDPR
- CCPA
- LGPD
- HDS
evidence:
- source: https://www.genesys.com/trust-center/compliance
  keywords: [soc 2, iso 27001, pci dss, hipaa, fedramp, gdpr, trust center]
- source: https://login.mypurecloud.com/.well-known/security.txt
  kind: security.txt