Canopy Trust Center

generated: '2026-09-05'
method: searched
source: https://www.usecanopy.com/company/is-canopy-connect-safe
provider: Canopy Connect
providerId: canopy
trust_portal: null
trust_portal_note: >-
  No trust center portal. trust.usecanopy.com does not resolve (NXDOMAIN,
  probed 2026-09-05) and no Vanta/Drata/SafeBase/Whistic-style portal is linked
  from the site. Compliance is asserted in marketing prose on two public pages.
pages:
  - url: https://www.usecanopy.com/company/is-canopy-connect-safe
    title: Is Canopy Connect Safe?
    status: 200
  - url: https://www.usecanopy.com/security
    title: Security
    status: 200
  - url: https://www.usecanopy.com/resources/permissioned-data
    title: Permissioned data
certifications:
  - name: SOC 2 Type 2
    claimed: true
    quote: We are SOC II Type 2 Certified, following strict information security policies and procedures.
    source: https://www.usecanopy.com/company/is-canopy-connect-safe
    report_available: false
    auditor: null
    audit_period: null
    note: >-
      Asserted in prose only. No report, no auditor name, no audit window, and
      no NDA-gated request flow is published.
controls:
  - name: Encryption at rest
    value: 256-bit AES
    source: https://www.usecanopy.com/company/is-canopy-connect-safe
  - name: Encryption in transit
    value: TLS 1.3+
    source: https://www.usecanopy.com/company/is-canopy-connect-safe
  - name: SSL Labs grade
    value: A+ (claimed)
    source: https://www.usecanopy.com/company/is-canopy-connect-safe
  - name: Infrastructure
    value: Amazon Web Services
    source: https://www.usecanopy.com/company/is-canopy-connect-safe
  - name: Credential handling
    value: >-
      Canopy Connect states it never shares consumer login and password
      information with any third party. Canopy Connect Components tokenizes
      carrier credentials in the browser so they never reach the integrator's
      server.
    source: https://docs.usecanopy.com/reference/components-getting-started
not_claimed:
  - ISO 27001
  - PCI DSS
  - HIPAA
  - FedRAMP
  - GDPR certification
  - CCPA attestation
  - GLBA
  - FCRA
gaps:
  - No subprocessor list published.
  - No data-retention schedule published (custom retention is sold as an Enterprise tier feature).
  - No penetration-test summary or vulnerability-management statement.
maintainers:
  - FN: Kin Lane
    email: kin@apievangelist.com