Afiniti · Trust Center

Afiniti Trust Center

Trust center

Afiniti maintains a public trust center documenting SOC 2 Type 2, HITRUST, SOC 3, ISO/IEC 27001, ISO/IEC 27701, GDPR, CCPA, and EcoVadis compliance.

CompanyArtificial IntelligenceContact CenterCustomer ExperienceMachine LearningEnterprise AICall RoutingCCaaS
Trust center: https://trust.afiniti.com/

Certifications & Compliance

SOC 2 Type 2HITRUSTSOC 3ISO/IEC 27001ISO/IEC 27701GDPRCCPAEcoVadis

Source

Trust Center

afiniti-trust-center.yml Raw ↑ 
generated: '2026-08-06'
method: searched
probe: true
source: https://www.afiniti.com/trust-center/
url: https://trust.afiniti.com/
platform: SafeBase
summary: >-
  Afiniti runs a hosted trust portal at trust.afiniti.com (SafeBase) plus a public
  marketing-side "Trust at Afiniti" page enumerating its certifications. The portal
  hosts the security documentation, data processing policies, compliance reports and
  audit materials; the certification list below was read from the public page.
certifications:
- name: SOC 2 Type 2
  evidence: https://www.afiniti.com/trust-center/
  note: independent audit of security and organizational controls
- name: HITRUST
  evidence: https://www.afiniti.com/trust-center/
  note: supplemental certification for healthcare environments, held alongside SOC 2
- name: SOC 3
  evidence: https://www.afiniti.com/trust-center/
  note: publicly available report
- name: ISO/IEC 27001
  evidence: https://www.afiniti.com/trust-center/
  note: information security management
- name: ISO/IEC 27701
  evidence: https://www.afiniti.com/trust-center/
  note: privacy information management
- name: GDPR
  evidence: https://www.afiniti.com/trust-center/
- name: CCPA
  evidence: https://www.afiniti.com/trust-center/
- name: EcoVadis
  evidence: https://www.afiniti.com/trust-center/
  note: ESG / sustainable procurement rating, not a security certification
programs:
- name: Responsible AI
  url: https://www.afiniti.com/responsible-ai/
  note: published principles covering transparency, explainability, fairness, data
    protection, accountability and compliance
- name: Data Processing Addendum
  url: https://www.afiniti.com/legal/afiniti-data-processing-addendum/
not_found:
- PCI DSS
- HIPAA (as a named certification; HITRUST supplemental is claimed instead)
- FedRAMP
evidence:
- source: https://www.afiniti.com/trust-center/
  http_status: 200
  keywords:
  - soc 2
  - soc 3
  - hitrust
  - iso/iec 27001
  - iso/iec 27701
  - gdpr
  - ccpa
  - ecovadis
- source: https://trust.afiniti.com/
  http_status: 200
  note: SafeBase-hosted trust portal