[24]7.ai · Authentication Profile

247 Ai Authentication

Authentication

[24]7.ai secures its APIs with openIdConnect and oauth2 across 2 declared security schemes, as derived from its OpenAPI definitions. OAuth 2.0 is offered via the authorizationCode, implicit, refreshToken, password, clientCredentials, and deviceCode flow(s).

CompanyCustomer ExperienceConversational AIContact CenterCustomer ServiceChatbotsCCaaSArtificial IntelligenceInteraction AnalyticsBusiness Process Outsourcing
Methods: openIdConnect, oauth2 Schemes: 2 OAuth flows: authorizationCode, implicit, refreshToken, password, clientCredentials, deviceCode API key in:

Security Schemes

[24]7 Engagement Cloud SSO (OpenID Connect) openIdConnect
[24]7 Engagement Cloud org authorization server (OAuth 2.0) oauth2

Source

Authentication Profile

247-ai-authentication.yml Raw ↑
generated: '2026-09-05'
method: probed
source: https://login.247.ai/.well-known/openid-configuration
docs: https://www.247.ai/product-login-and-support/
note: >-
  [24]7.ai publishes no OpenAPI, so there are no securitySchemes to derive from
  (0-working/derive-authentication.py has no spec input for this provider). What IS
  machine-readable is the identity surface: login.247.ai — the Okta-hosted [24]7 Engagement
  Cloud SSO tenant — serves live OpenID Connect discovery (OIDC Discovery 1.0) and OAuth 2.0
  authorization server metadata (RFC 8414). Both were fetched anonymously and saved verbatim
  under well-known/. This describes how a HUMAN or a registered client signs in to the
  Engagement Cloud, not how a product API is authenticated; [24]7.ai documents no public API
  authentication because it publishes no public API reference.
summary:
  types: [openIdConnect, oauth2]
  oauth2_flows: [authorizationCode, implicit, refreshToken, password, clientCredentials, deviceCode]
  pkce: [S256]
  api_key_in: []
schemes:
- name: '[24]7 Engagement Cloud SSO (OpenID Connect)'
  type: openIdConnect
  openIdConnectUrl: https://login.247.ai/.well-known/openid-configuration
  issuer: https://login.247.ai
  sources: [well-known/247-ai-openid-configuration.json]
  endpoints:
    authorization: https://login.247.ai/oauth2/v1/authorize
    token: https://login.247.ai/oauth2/v1/token
    userinfo: https://login.247.ai/oauth2/v1/userinfo
    jwks: https://login.247.ai/oauth2/v1/keys
    registration: https://login.247.ai/oauth2/v1/clients
    end_session: https://login.247.ai/oauth2/v1/logout
  response_types: [code, id_token, 'code id_token', 'code token', 'id_token token', 'code id_token token']
  grant_types: [authorization_code, implicit, refresh_token, password, 'urn:ietf:params:oauth:grant-type:device_code']
  token_endpoint_auth_methods: [client_secret_basic, client_secret_post, client_secret_jwt, private_key_jwt, none]
  code_challenge_methods: [S256]
  dynamic_client_registration: true
- name: '[24]7 Engagement Cloud org authorization server (OAuth 2.0)'
  type: oauth2
  metadata: https://login.247.ai/.well-known/oauth-authorization-server
  issuer: https://login.247.ai
  sources: [well-known/247-ai-oauth-authorization-server.json]
  endpoints:
    authorization: https://login.247.ai/oauth2/v1/authorize
    token: https://login.247.ai/oauth2/v1/token
    introspection: https://login.247.ai/oauth2/v1/introspect
    revocation: https://login.247.ai/oauth2/v1/revoke
  grant_types: [authorization_code, implicit, refresh_token, password, client_credentials, 'urn:ietf:params:oauth:grant-type:device_code']
  dpop_signing_algs: [RS256, RS384, RS512, ES256, ES384, ES512]
  scopes_ref: scopes/247-ai-scopes.yml
x-evidence:
- {url: 'https://login.247.ai/.well-known/openid-configuration', http_status: 200, content_type: application/json, fetched: '2026-09-05'}
- {url: 'https://login.247.ai/.well-known/oauth-authorization-server', http_status: 200, content_type: application/json, fetched: '2026-09-05'}
- {url: 'https://www.247.ai/llms.txt', http_status: 200, note: 'names no developer portal, API reference or authentication guide'}

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