Zendesk · Schema

Organization

A Zendesk organization representing a company or group of users.

ChatCRMHelp CenterSellSupportT1TalkTicketingTickets

Properties

Name Type Description
id integer Automatically assigned organization ID.
url string The API URL of the organization.
name string The name of the organization.
details string Details about the organization.
notes string Notes about the organization visible only to agents.
domain_names array Domain names associated with the organization. Users with matching email domains can be auto-assigned.
group_id integer The default group assigned to tickets from this organization.
shared_tickets boolean Whether end users in the organization can see each other's tickets.
shared_comments boolean Whether end users in the organization can see each other's comments on tickets.
external_id string An external ID from an integrated system.
tags array Tags applied to the organization.
organization_fields object Custom organization field values (key-value pairs).
created_at string When the organization was created (ISO 8601).
updated_at string When the organization was last updated (ISO 8601).
View JSON Schema on GitHub

JSON Schema

zendesk-support-organization-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "title": "Organization",
  "type": "object",
  "description": "A Zendesk organization representing a company or group of users.",
  "properties": {
    "id": {
      "type": "integer",
      "description": "Automatically assigned organization ID."
    },
    "url": {
      "type": "string",
      "description": "The API URL of the organization."
    },
    "name": {
      "type": "string",
      "description": "The name of the organization."
    },
    "details": {
      "type": "string",
      "description": "Details about the organization."
    },
    "notes": {
      "type": "string",
      "description": "Notes about the organization visible only to agents."
    },
    "domain_names": {
      "type": "array",
      "description": "Domain names associated with the organization. Users with matching email domains can be auto-assigned."
    },
    "group_id": {
      "type": "integer",
      "description": "The default group assigned to tickets from this organization."
    },
    "shared_tickets": {
      "type": "boolean",
      "description": "Whether end users in the organization can see each other's tickets."
    },
    "shared_comments": {
      "type": "boolean",
      "description": "Whether end users in the organization can see each other's comments on tickets."
    },
    "external_id": {
      "type": "string",
      "description": "An external ID from an integrated system."
    },
    "tags": {
      "type": "array",
      "description": "Tags applied to the organization."
    },
    "organization_fields": {
      "type": "object",
      "description": "Custom organization field values (key-value pairs)."
    },
    "created_at": {
      "type": "string",
      "description": "When the organization was created (ISO 8601)."
    },
    "updated_at": {
      "type": "string",
      "description": "When the organization was last updated (ISO 8601)."
    }
  }
}

Work with this as data

Every JSON Schema here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for schemas

4 MCP tools reach this
  • find_json_schemasBrowse and filter every JSON Schema in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This JSON Schema
curl "https://apis.io/api/v1/json-schemas/zendesk-support-organization"
All schemas
curl "https://apis.io/api/v1/json-schemas?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

A second provider on the same verified email joins the account you already have.