Zendesk · Schema
Organization
A Zendesk organization representing a company or group of users.
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Properties
| Name | Type | Description |
|---|---|---|
| id | integer | Automatically assigned organization ID. |
| url | string | The API URL of the organization. |
| name | string | The name of the organization. |
| details | string | Details about the organization. |
| notes | string | Notes about the organization visible only to agents. |
| domain_names | array | Domain names associated with the organization. Users with matching email domains can be auto-assigned. |
| group_id | integer | The default group assigned to tickets from this organization. |
| shared_tickets | boolean | Whether end users in the organization can see each other's tickets. |
| shared_comments | boolean | Whether end users in the organization can see each other's comments on tickets. |
| external_id | string | An external ID from an integrated system. |
| tags | array | Tags applied to the organization. |
| organization_fields | object | Custom organization field values (key-value pairs). |
| created_at | string | When the organization was created (ISO 8601). |
| updated_at | string | When the organization was last updated (ISO 8601). |