Tidio Contact
A website visitor who has interacted with the Tidio widget and been identified.
Live ChatChatbotsCustomer ServiceArtificial IntelligenceHelp DeskTicketingConversationsContactsWebhookWidget
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/tidio/main/json-schema/tidio-contact.json",
"title": "Tidio Contact",
"description": "A website visitor who has interacted with the Tidio widget and been identified.",
"type": "object",
"properties": {
"id": {
"type": "string",
"format": "uuid",
"description": "Unique contact identifier."
},
"distinct_id": {
"type": ["string", "null"],
"description": "External system identifier for the contact."
},
"first_name": {
"type": ["string", "null"],
"maxLength": 127
},
"last_name": {
"type": ["string", "null"],
"maxLength": 127
},
"email": {
"type": ["string", "null"],
"format": "email"
},
"phone": {
"type": ["string", "null"],
"maxLength": 155
},
"language": {
"type": ["string", "null"],
"description": "ISO 639-1 language code (e.g., en, de, fr)."
},
"country": {
"type": ["string", "null"],
"description": "ISO 3166 Alpha-2 country code (e.g., US, GB, DE)."
},
"city": {
"type": ["string", "null"]
},
"created_at": {
"type": "string",
"format": "date-time"
},
"email_consent": {
"type": "string",
"enum": ["subscribed", "unsubscribed"]
},
"properties": {
"type": "array",
"items": {
"type": "object",
"required": ["name", "value"],
"properties": {
"name": {
"type": "string",
"maxLength": 128
},
"value": {
"type": "string",
"maxLength": 1000
}
}
}
}
},
"required": ["id", "created_at"]
}
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