Shelf.io · Schema

Shelf Gem

A Gem is a curated, verified piece of knowledge in the Shelf platform representing a discrete answer, article, or knowledge unit.

Artificial IntelligenceContact CenterKnowledge-ManagementSoftware-as-a-ServiceSearch

Properties

Name Type Description
id string Unique identifier for the Gem.
title string Title of the knowledge Gem.
content string The full text content of the Gem.
status string Lifecycle status of the Gem.
tags array Tags for categorizing and filtering the Gem.
knowledgeBaseId string ID of the knowledge base this Gem belongs to.
authorId string User ID of the Gem author.
createdAt string ISO 8601 timestamp when the Gem was created.
updatedAt string ISO 8601 timestamp when the Gem was last updated.
publishedAt string ISO 8601 timestamp when the Gem was published.
language string ISO 639-1 language code for the Gem content.
viewCount integer Number of times this Gem has been viewed.
helpfulCount integer Number of times users marked this Gem as helpful.
attachments array List of file attachments associated with the Gem.
View JSON Schema on GitHub

JSON Schema

shelf-gem-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://api-evangelist.github.io/shelf/json-schema/shelf-gem-schema.json",
  "title": "Shelf Gem",
  "description": "A Gem is a curated, verified piece of knowledge in the Shelf platform representing a discrete answer, article, or knowledge unit.",
  "type": "object",
  "required": ["id", "title", "content", "status"],
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique identifier for the Gem."
    },
    "title": {
      "type": "string",
      "description": "Title of the knowledge Gem."
    },
    "content": {
      "type": "string",
      "description": "The full text content of the Gem."
    },
    "status": {
      "type": "string",
      "enum": ["draft", "review", "published", "archived"],
      "description": "Lifecycle status of the Gem."
    },
    "tags": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "Tags for categorizing and filtering the Gem."
    },
    "knowledgeBaseId": {
      "type": "string",
      "description": "ID of the knowledge base this Gem belongs to."
    },
    "authorId": {
      "type": "string",
      "description": "User ID of the Gem author."
    },
    "createdAt": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp when the Gem was created."
    },
    "updatedAt": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp when the Gem was last updated."
    },
    "publishedAt": {
      "type": "string",
      "format": "date-time",
      "description": "ISO 8601 timestamp when the Gem was published."
    },
    "language": {
      "type": "string",
      "description": "ISO 639-1 language code for the Gem content.",
      "example": "en"
    },
    "viewCount": {
      "type": "integer",
      "description": "Number of times this Gem has been viewed."
    },
    "helpfulCount": {
      "type": "integer",
      "description": "Number of times users marked this Gem as helpful."
    },
    "attachments": {
      "type": "array",
      "description": "List of file attachments associated with the Gem.",
      "items": {
        "type": "object",
        "properties": {
          "id": {
            "type": "string"
          },
          "name": {
            "type": "string"
          },
          "url": {
            "type": "string",
            "format": "uri"
          },
          "mimeType": {
            "type": "string"
          }
        }
      }
    }
  }
}

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