Salesforce Einstein · Schema
BotMessage
Artificial IntelligenceComputer-VisionCRMMachine-LearningNatural Language ProcessingPredictive AnalyticsSalesforce
Properties
| Name | Type | Description |
|---|---|---|
| type | string | Type of bot message. |
| text | string | Text content of the message. |
| choices | array | Available choices (for Choices type messages). |
| scheduleItem | object | Schedule information for appointment-related responses. |
| sequenceId | integer |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/BotMessage",
"title": "BotMessage",
"type": "object",
"properties": {
"type": {
"type": "string",
"enum": [
"Text",
"Choices",
"Transfer",
"EscalateToAgent",
"SessionEnded"
],
"description": "Type of bot message."
},
"text": {
"type": "string",
"description": "Text content of the message."
},
"choices": {
"type": "array",
"description": "Available choices (for Choices type messages).",
"items": {
"type": "object",
"properties": {
"label": {
"type": "string"
},
"value": {
"type": "string"
},
"index": {
"type": "integer"
}
}
}
},
"scheduleItem": {
"type": "object",
"description": "Schedule information for appointment-related responses.",
"properties": {
"startDate": {
"type": "string",
"format": "date-time"
},
"endDate": {
"type": "string",
"format": "date-time"
}
}
},
"sequenceId": {
"type": "integer"
}
}
}
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