Einstein Bot Session

Represents a conversational session with an Einstein Bot, including messages, status, and session metadata.

Artificial IntelligenceComputer-VisionCRMMachine-LearningNatural Language ProcessingPredictive AnalyticsSalesforce

Properties

Name Type Description
sessionId string Unique session identifier.
botId string ID of the Einstein Bot handling the session.
status string Current status of the session.
createdDate string Timestamp when the session was created.
lastActiveDate string Timestamp of the last activity in the session.
externalSessionKey string External key associated with the session.
messages array Messages exchanged during the session.
sessionEnded boolean Whether the session has ended.
View JSON Schema on GitHub

JSON Schema

salesforce-einstein-bot-session-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://github.com/api-search/salesforce-einstein/json-schema/salesforce-einstein-bot-session-schema.json",
  "title": "Einstein Bot Session",
  "description": "Represents a conversational session with an Einstein Bot, including messages, status, and session metadata.",
  "type": "object",
  "properties": {
    "sessionId": {
      "type": "string",
      "description": "Unique session identifier."
    },
    "botId": {
      "type": "string",
      "description": "ID of the Einstein Bot handling the session."
    },
    "status": {
      "type": "string",
      "description": "Current status of the session.",
      "enum": ["Active", "Ended", "Transferred"]
    },
    "createdDate": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the session was created."
    },
    "lastActiveDate": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp of the last activity in the session."
    },
    "externalSessionKey": {
      "type": "string",
      "description": "External key associated with the session."
    },
    "messages": {
      "type": "array",
      "description": "Messages exchanged during the session.",
      "items": {
        "$ref": "#/$defs/BotMessage"
      }
    },
    "sessionEnded": {
      "type": "boolean",
      "description": "Whether the session has ended."
    }
  },
  "required": ["sessionId", "botId", "status"],
  "$defs": {
    "BotMessage": {
      "type": "object",
      "description": "A message in an Einstein Bot conversation.",
      "properties": {
        "type": {
          "type": "string",
          "description": "Type of bot message.",
          "enum": [
            "Text",
            "Choices",
            "Transfer",
            "EscalateToAgent",
            "SessionEnded"
          ]
        },
        "text": {
          "type": "string",
          "description": "Text content of the message."
        },
        "sender": {
          "type": "string",
          "description": "Who sent the message.",
          "enum": ["User", "Bot"]
        },
        "choices": {
          "type": "array",
          "description": "Available choices for choice-type messages.",
          "items": {
            "type": "object",
            "properties": {
              "label": {
                "type": "string"
              },
              "value": {
                "type": "string"
              },
              "index": {
                "type": "integer"
              }
            },
            "required": ["label"]
          }
        },
        "sequenceId": {
          "type": "integer",
          "description": "Message sequence number."
        },
        "timestamp": {
          "type": "string",
          "format": "date-time",
          "description": "Timestamp when the message was sent."
        }
      },
      "required": ["type"]
    }
  }
}

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