EscalationRule

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/EscalationRule",
  "title": "EscalationRule",
  "type": "object",
  "required": [
    "condition",
    "notifyType",
    "delay",
    "recipient"
  ],
  "properties": {
    "condition": {
      "type": "string",
      "enum": [
        "if-not-acked",
        "if-not-closed"
      ],
      "description": "Condition that triggers the escalation rule."
    },
    "notifyType": {
      "type": "string",
      "enum": [
        "default",
        "next",
        "previous",
        "users",
        "admins",
        "random",
        "all"
      ],
      "description": "Type of notification to send."
    },
    "delay": {
      "type": "object",
      "description": "Delay before this rule is triggered.",
      "properties": {
        "timeAmount": {
          "type": "integer",
          "description": "Amount of time to wait."
        },
        "timeUnit": {
          "type": "string",
          "enum": [
            "minutes",
            "hours",
            "days"
          ],
          "description": "Unit of time for the delay."
        }
      }
    },
    "recipient": {
      "type": "object",
      "description": "Recipient of the escalation notification.",
      "properties": {
        "id": {
          "type": "string",
          "description": "Recipient ID."
        },
        "name": {
          "type": "string",
          "description": "Recipient name."
        },
        "username": {
          "type": "string",
          "description": "Username for user recipients."
        },
        "type": {
          "type": "string",
          "enum": [
            "user",
            "team",
            "schedule"
          ],
          "description": "Type of recipient."
        }
      }
    }
  }
}