Observe.AI · Schema

INTERACTION_SUMMARY_V1

JSON schema for Observe.ai bulk S3 export of interaction summary records. Each file is gzip-compressed JSON (INTERACTION_SUMMARY_V1_.json.gz). Each record is one JSON object.

CompanyAi AppsContact CenterConversation IntelligenceCustomer SupportAgentic AIVoice AIQuality AssuranceReportingOpenAPISpeech Analytics

Properties

Name Type Description
interaction_id stringnull Observe.ai interaction identifier this record relates to.
account_id stringnull Observe.ai account identifier.
interaction_time stringnull UTC timestamp of the related interaction.
modified_at stringnull UTC timestamp when the record was last modified.
summary_data arraynull AI-generated summary content for the interaction.
View JSON Schema on GitHub

JSON Schema

observeai-bulk-export-interaction-summary-v1.schema.json Raw ↑
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"title": "INTERACTION_SUMMARY_V1",
"description": "JSON schema for Observe.ai bulk S3 export of interaction summary records. Each file is gzip-compressed JSON (INTERACTION_SUMMARY_V1_<timestamp>.json.gz). Each record is one JSON object.",
"type": "object",
"properties": {
  "interaction_id": {
    "type": [
      "string",
      "null"
    ],
    "description": "Observe.ai interaction identifier this record relates to."
  },
  "account_id": {
    "type": [
      "string",
      "null"
    ],
    "description": "Observe.ai account identifier."
  },
  "interaction_time": {
    "type": [
      "string",
      "null"
    ],
    "format": "date-time",
    "description": "UTC timestamp of the related interaction."
  },
  "modified_at": {
    "type": [
      "string",
      "null"
    ],
    "format": "date-time",
    "description": "UTC timestamp when the record was last modified."
  },
  "summary_data": {
    "type": [
      "array",
      "null"
    ],
    "items": {
      "type": [
        "object",
        "null"
      ],
      "properties": {
        "title": {
          "type": [
            "string",
            "null"
          ],
          "description": "Section title (e.g. enrichment/model name)."
        },
        "body": {
          "type": [
            "string",
            "null"
          ],
          "description": "Generated summary text for this section."
        }
      },
      "description": "One AI-generated summary section."
    },
    "description": "AI-generated summary content for the interaction."
  }
}
}