Observe.AI · Schema
INTERACTION_SUMMARY_V1
JSON schema for Observe.ai bulk S3 export of interaction summary records. Each file is gzip-compressed JSON (INTERACTION_SUMMARY_V1_
CompanyAi AppsContact CenterConversation IntelligenceCustomer-SupportAgentic AIVoice AIQuality AssuranceReportingOpenAPISpeech Analytics
Properties
| Name | Type | Description |
|---|---|---|
| interaction_id | stringnull | Observe.ai interaction identifier this record relates to. |
| account_id | stringnull | Observe.ai account identifier. |
| interaction_time | stringnull | UTC timestamp of the related interaction. |
| modified_at | stringnull | UTC timestamp when the record was last modified. |
| summary_data | arraynull | AI-generated summary content for the interaction. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"title": "INTERACTION_SUMMARY_V1",
"description": "JSON schema for Observe.ai bulk S3 export of interaction summary records. Each file is gzip-compressed JSON (INTERACTION_SUMMARY_V1_<timestamp>.json.gz). Each record is one JSON object.",
"type": "object",
"properties": {
"interaction_id": {
"type": [
"string",
"null"
],
"description": "Observe.ai interaction identifier this record relates to."
},
"account_id": {
"type": [
"string",
"null"
],
"description": "Observe.ai account identifier."
},
"interaction_time": {
"type": [
"string",
"null"
],
"format": "date-time",
"description": "UTC timestamp of the related interaction."
},
"modified_at": {
"type": [
"string",
"null"
],
"format": "date-time",
"description": "UTC timestamp when the record was last modified."
},
"summary_data": {
"type": [
"array",
"null"
],
"items": {
"type": [
"object",
"null"
],
"properties": {
"title": {
"type": [
"string",
"null"
],
"description": "Section title (e.g. enrichment/model name)."
},
"body": {
"type": [
"string",
"null"
],
"description": "Generated summary text for this section."
}
},
"description": "One AI-generated summary section."
},
"description": "AI-generated summary content for the interaction."
}
}
}
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