Observe.AI · Schema
EVALUATION_TEMPLATE_V1
JSON schema for Observe.ai bulk S3 export of evaluation template records. Each file is gzip-compressed JSON (EVALUATION_TEMPLATE_V1_
CompanyAi AppsContact CenterConversation IntelligenceCustomer SupportAgentic AIVoice AIQuality AssuranceReportingOpenAPISpeech Analytics
Properties
| Name | Type | Description |
|---|---|---|
| id | stringnull | Unique identifier for this record. |
| name | stringnull | Display name. |
| max_score | numbernull | Maximum possible score for the template. |
| sections | arraynull | Section layout and settings for this template. |
| questions | arraynull | Question list used in this template. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"title": "EVALUATION_TEMPLATE_V1",
"description": "JSON schema for Observe.ai bulk S3 export of evaluation template records. Each file is gzip-compressed JSON (EVALUATION_TEMPLATE_V1_<timestamp>.json.gz). Each record is one JSON object.",
"type": "object",
"properties": {
"id": {
"type": [
"string",
"null"
],
"description": "Unique identifier for this record."
},
"name": {
"type": [
"string",
"null"
],
"description": "Display name."
},
"max_score": {
"type": [
"number",
"null"
],
"description": "Maximum possible score for the template."
},
"sections": {
"type": [
"array",
"null"
],
"items": {
"type": "object",
"properties": {
"id": {
"type": ["string", "null"],
"description": "Section ID."
},
"name": {
"type": ["string", "null"],
"description": "Section name shown in the form."
},
"description": {
"type": ["string", "null"],
"description": "Section description text."
},
"type": {
"type": ["string", "null"],
"enum": ["ACCORDION", "CLUBBED", "OTHER", null],
"description": "Section display type."
},
"order": {
"type": ["integer", "null"],
"description": "Display order of this section in the form."
}
},
"description": "One section in the evaluation template."
},
"description": "Section layout and settings for this template."
},
"questions": {
"type": ["array", "null"],
"description": "Question list used in this template.",
"items": {
"type": "object",
"description": "One question in the evaluation template.",
"properties": {
"_id": { "type": ["string", "null"], "description": "Question ID." },
"phrase": { "type": ["string", "null"], "description": "Question prompt shown to reviewers." },
"description": { "type": ["string", "null"], "description": "Question description text." },
"sectionId": { "type": ["string", "null"], "description": "Section ID this question belongs to." },
"type": { "type": ["string", "null"], "description": "Question type (e.g. SINGLE_SELECTION_DROPDOWN)." },
"required": { "type": ["boolean", "null"], "description": "Whether this question is mandatory." },
"order": { "type": ["integer", "null"], "description": "Display order of this question." },
"score": { "type": ["number", "null"], "description": "Question score weight/value." },
"options": {
"type": ["array", "null"],
"description": "Answer choices for this question.",
"items": {
"type": "object",
"description": "One answer option.",
"properties": {
"id": { "type": ["string", "null"], "description": "Option ID." },
"_id": { "type": ["string", "null"], "description": "Option ID (legacy key)." },
"display_text": { "type": ["string", "null"], "description": "Option text shown to reviewers." },
"displayText": { "type": ["string", "null"], "description": "Option text shown to reviewers (legacy key)." },
"ScoreConfigName": { "type": ["string", "null"], "description": "Optional score config name." },
"is_comment_mandatory": { "type": ["boolean", "null"], "description": "Whether selecting this option requires a comment." },
"isCommentMandatory": { "type": ["boolean", "null"], "description": "Whether selecting this option requires a comment (legacy key)." },
"option_type": { "type": ["string", "null"], "description": "Option type." },
"optionType": { "type": ["string", "null"], "description": "Option type (legacy key)." },
"theme": { "type": ["string", "null"], "description": "Theme/style metadata for this option." },
"score_unit": { "type": ["string", "null"], "description": "How the score is interpreted." },
"scoreUnit": { "type": ["string", "null"], "description": "How the score is interpreted (legacy key)." },
"score": { "type": ["number", "null"], "description": "Score value associated with this option." },
"order": { "type": ["integer", "null"], "description": "Display order of this option." }
}
}
},
"conditionalLogic": {
"type": ["object", "null"],
"description": "Optional logic that controls visibility/behavior based on previous answers.",
"properties": {
"defaultOptionId": { "type": ["string", "null"], "description": "Default option used when no rule matches." },
"equation": {
"type": "object",
"properties": {
"operator": { "type": ["string", "null"], "description": "Logical operator joining operands (e.g. OR, AND)." },
"operands": {
"type": ["array", "null"],
"items": {
"type": "object",
"properties": {
"operator": { "type": ["string", "null"], "description": "Operand operator (e.g. NODE)." },
"questionOptionNode": {
"type": "object",
"properties": {
"optionId": { "type": ["string", "null"], "description": "Referenced option ID." },
"questionId": { "type": ["string", "null"], "description": "Referenced question ID." }
}
}
}
}
}
}
}
}
}
}
}
}
}
}