Freshworks · Schema
SLAPolicy
Properties
| Name | Type | Description |
|---|---|---|
| id | integer | Unique ID of the SLA policy. |
| name | string | Name of the SLA policy. |
| description | string | Description of the SLA policy. |
| is_default | boolean | Whether this is the default SLA policy. |
| active | boolean | Whether the SLA policy is active. |
| created_at | string | Timestamp when the SLA policy was created. |
| updated_at | string | Timestamp when the SLA policy was last updated. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "#/components/schemas/SLAPolicy",
"title": "SLAPolicy",
"type": "object",
"properties": {
"id": {
"type": "integer",
"description": "Unique ID of the SLA policy."
},
"name": {
"type": "string",
"description": "Name of the SLA policy."
},
"description": {
"type": "string",
"description": "Description of the SLA policy."
},
"is_default": {
"type": "boolean",
"description": "Whether this is the default SLA policy."
},
"active": {
"type": "boolean",
"description": "Whether the SLA policy is active."
},
"created_at": {
"type": "string",
"format": "date-time",
"description": "Timestamp when the SLA policy was created."
},
"updated_at": {
"type": "string",
"format": "date-time",
"description": "Timestamp when the SLA policy was last updated."
}
}
}
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