Freshworks · Schema

Channel

Properties

Name Type Description
id string Unique ID of the channel.
name string Name of the channel.
icon object Channel icon details.
enabled boolean Whether the channel is enabled.
public boolean Whether the channel is public.
welcome_message object Welcome message configuration.
updated_time string Timestamp when the channel was last updated.
View JSON Schema on GitHub

JSON Schema

freshworks-channel-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "#/components/schemas/Channel",
  "title": "Channel",
  "type": "object",
  "properties": {
    "id": {
      "type": "string",
      "description": "Unique ID of the channel."
    },
    "name": {
      "type": "string",
      "description": "Name of the channel."
    },
    "icon": {
      "type": "object",
      "description": "Channel icon details.",
      "properties": {
        "url": {
          "type": "string",
          "format": "uri",
          "description": "URL of the icon image."
        }
      }
    },
    "enabled": {
      "type": "boolean",
      "description": "Whether the channel is enabled."
    },
    "public": {
      "type": "boolean",
      "description": "Whether the channel is public."
    },
    "welcome_message": {
      "type": "object",
      "description": "Welcome message configuration.",
      "properties": {
        "message_parts": {
          "type": "array",
          "items": {
            "type": "object",
            "properties": {
              "text": {
                "type": "object",
                "properties": {
                  "content": {
                    "type": "string",
                    "description": "Welcome message text."
                  }
                }
              }
            }
          }
        }
      }
    },
    "updated_time": {
      "type": "string",
      "format": "date-time",
      "description": "Timestamp when the channel was last updated."
    }
  }
}

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