UserPhoneConfig

Contains information about the phone configuration settings for a user.

ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Properties

Name	Type	Description
PhoneType	string	The phone type.
AutoAccept	boolean	The Auto accept setting.
AfterContactWorkTimeLimit	integer	The After Contact Work (ACW) timeout setting, in seconds.
DeskPhoneNumber	string	The phone number for the user's desk phone.

View JSON Schema on GitHub

JSON Schema

{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-schema/user-phone-config-schema.json",
  "title": "UserPhoneConfig",
  "description": "Contains information about the phone configuration settings for a user.",
  "type": "object",
  "properties": {
    "PhoneType": {
      "type": "string",
      "description": "The phone type.",
      "enum": [
        "SOFT_PHONE",
        "DESK_PHONE"
      ],
      "example": "SOFT_PHONE"
    },
    "AutoAccept": {
      "type": "boolean",
      "description": "The Auto accept setting.",
      "example": false
    },
    "AfterContactWorkTimeLimit": {
      "type": "integer",
      "description": "The After Contact Work (ACW) timeout setting, in seconds.",
      "example": 0
    },
    "DeskPhoneNumber": {
      "type": "string",
      "description": "The phone number for the user's desk phone."
    }
  },
  "required": [
    "PhoneType"
  ]
}