Amazon Connect · Schema

RoutingProfile

Contains information about a routing profile.

ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Properties

Name Type Description
InstanceId string The identifier of the Amazon Connect instance.
Name string The name of the routing profile.
RoutingProfileArn string The Amazon Resource Name (ARN) of the routing profile.
RoutingProfileId string The identifier of the routing profile.
Description string The description of the routing profile.
MediaConcurrencies array
DefaultOutboundQueueId string The identifier of the default outbound queue for this routing profile.
Tags object
NumberOfAssociatedQueues integer The number of associated queues in routing profile.
NumberOfAssociatedUsers integer The number of associated users in routing profile.
View JSON Schema on GitHub

JSON Schema

routing-profile-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-schema/routing-profile-schema.json",
  "title": "RoutingProfile",
  "description": "Contains information about a routing profile.",
  "type": "object",
  "properties": {
    "InstanceId": {
      "type": "string",
      "description": "The identifier of the Amazon Connect instance."
    },
    "Name": {
      "type": "string",
      "description": "The name of the routing profile.",
      "example": "Voice Agents"
    },
    "RoutingProfileArn": {
      "type": "string",
      "description": "The Amazon Resource Name (ARN) of the routing profile."
    },
    "RoutingProfileId": {
      "type": "string",
      "description": "The identifier of the routing profile.",
      "example": "a1b2c3d4-5678-90ab-cdef-33333EXAMPLE"
    },
    "Description": {
      "type": "string",
      "description": "The description of the routing profile."
    },
    "MediaConcurrencies": {
      "type": "array",
      "items": {
        "$ref": "#/components/schemas/MediaConcurrency"
      }
    },
    "DefaultOutboundQueueId": {
      "type": "string",
      "description": "The identifier of the default outbound queue for this routing profile."
    },
    "Tags": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    },
    "NumberOfAssociatedQueues": {
      "type": "integer",
      "description": "The number of associated queues in routing profile."
    },
    "NumberOfAssociatedUsers": {
      "type": "integer",
      "description": "The number of associated users in routing profile."
    }
  }
}

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