Amazon Connect · Schema
RoutingProfile
Contains information about a routing profile.
ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel
Properties
| Name | Type | Description |
|---|---|---|
| InstanceId | string | The identifier of the Amazon Connect instance. |
| Name | string | The name of the routing profile. |
| RoutingProfileArn | string | The Amazon Resource Name (ARN) of the routing profile. |
| RoutingProfileId | string | The identifier of the routing profile. |
| Description | string | The description of the routing profile. |
| MediaConcurrencies | array | |
| DefaultOutboundQueueId | string | The identifier of the default outbound queue for this routing profile. |
| Tags | object | |
| NumberOfAssociatedQueues | integer | The number of associated queues in routing profile. |
| NumberOfAssociatedUsers | integer | The number of associated users in routing profile. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-schema/routing-profile-schema.json",
"title": "RoutingProfile",
"description": "Contains information about a routing profile.",
"type": "object",
"properties": {
"InstanceId": {
"type": "string",
"description": "The identifier of the Amazon Connect instance."
},
"Name": {
"type": "string",
"description": "The name of the routing profile.",
"example": "Voice Agents"
},
"RoutingProfileArn": {
"type": "string",
"description": "The Amazon Resource Name (ARN) of the routing profile."
},
"RoutingProfileId": {
"type": "string",
"description": "The identifier of the routing profile.",
"example": "a1b2c3d4-5678-90ab-cdef-33333EXAMPLE"
},
"Description": {
"type": "string",
"description": "The description of the routing profile."
},
"MediaConcurrencies": {
"type": "array",
"items": {
"$ref": "#/components/schemas/MediaConcurrency"
}
},
"DefaultOutboundQueueId": {
"type": "string",
"description": "The identifier of the default outbound queue for this routing profile."
},
"Tags": {
"type": "object",
"additionalProperties": {
"type": "string"
}
},
"NumberOfAssociatedQueues": {
"type": "integer",
"description": "The number of associated queues in routing profile."
},
"NumberOfAssociatedUsers": {
"type": "integer",
"description": "The number of associated users in routing profile."
}
}
}
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