Amazon Connect · Schema

Amazon Connect Instance

Schema for an Amazon Connect instance resource, representing a cloud contact center instance with users, queues, and contact flows.

ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Properties

Name Type Description
Id string The identifier of the Amazon Connect instance.
Arn string The ARN of the Amazon Connect instance.
IdentityManagementType string The identity management type of the instance.
InstanceAlias string The alias of the instance.
CreatedTime string When the instance was created.
ServiceRole string The service role of the instance.
InstanceStatus string The state of the instance.
InboundCallsEnabled boolean Whether inbound calls are enabled.
OutboundCallsEnabled boolean Whether outbound calls are enabled.
User object
Queue object
View JSON Schema on GitHub

JSON Schema

amazon-connect-instance-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://example.com/schemas/amazon-connect-instance.json",
  "title": "Amazon Connect Instance",
  "description": "Schema for an Amazon Connect instance resource, representing a cloud contact center instance with users, queues, and contact flows.",
  "type": "object",
  "properties": {
    "Id": {
      "type": "string",
      "description": "The identifier of the Amazon Connect instance."
    },
    "Arn": {
      "type": "string",
      "description": "The ARN of the Amazon Connect instance.",
      "pattern": "^arn:aws:connect:[a-z0-9-]+:[0-9]{12}:instance/[a-f0-9-]+"
    },
    "IdentityManagementType": {
      "type": "string",
      "description": "The identity management type of the instance.",
      "enum": ["SAML", "CONNECT_MANAGED", "EXISTING_DIRECTORY"]
    },
    "InstanceAlias": {
      "type": "string",
      "description": "The alias of the instance.",
      "minLength": 1,
      "maxLength": 62,
      "pattern": "^[a-zA-Z0-9][a-zA-Z0-9-]+$"
    },
    "CreatedTime": {
      "type": "string",
      "format": "date-time",
      "description": "When the instance was created."
    },
    "ServiceRole": {
      "type": "string",
      "description": "The service role of the instance."
    },
    "InstanceStatus": {
      "type": "string",
      "description": "The state of the instance.",
      "enum": ["CREATION_IN_PROGRESS", "ACTIVE", "CREATION_FAILED"]
    },
    "InboundCallsEnabled": {
      "type": "boolean",
      "description": "Whether inbound calls are enabled."
    },
    "OutboundCallsEnabled": {
      "type": "boolean",
      "description": "Whether outbound calls are enabled."
    },
    "User": {
      "$ref": "#/$defs/User"
    },
    "Queue": {
      "$ref": "#/$defs/Queue"
    }
  },
  "$defs": {
    "User": {
      "type": "object",
      "description": "A user account in the Amazon Connect instance.",
      "properties": {
        "Id": {
          "type": "string",
          "description": "The identifier of the user account."
        },
        "Arn": {
          "type": "string",
          "description": "The ARN of the user account."
        },
        "Username": {
          "type": "string",
          "description": "The user name assigned to the user account.",
          "minLength": 1,
          "maxLength": 100
        },
        "IdentityInfo": {
          "type": "object",
          "properties": {
            "FirstName": {
              "type": "string",
              "maxLength": 100
            },
            "LastName": {
              "type": "string",
              "maxLength": 100
            },
            "Email": {
              "type": "string",
              "format": "email"
            }
          }
        },
        "PhoneConfig": {
          "type": "object",
          "required": ["PhoneType"],
          "properties": {
            "PhoneType": {
              "type": "string",
              "enum": ["SOFT_PHONE", "DESK_PHONE"]
            },
            "AutoAccept": {
              "type": "boolean"
            },
            "AfterContactWorkTimeLimit": {
              "type": "integer",
              "minimum": 0
            },
            "DeskPhoneNumber": {
              "type": "string"
            }
          }
        },
        "SecurityProfileIds": {
          "type": "array",
          "items": {
            "type": "string"
          },
          "minItems": 1,
          "maxItems": 10
        },
        "RoutingProfileId": {
          "type": "string",
          "description": "The identifier of the routing profile for the user."
        }
      }
    },
    "Queue": {
      "type": "object",
      "description": "A queue in the Amazon Connect instance.",
      "properties": {
        "QueueId": {
          "type": "string",
          "description": "The identifier of the queue."
        },
        "QueueArn": {
          "type": "string",
          "description": "The ARN of the queue."
        },
        "Name": {
          "type": "string",
          "description": "The name of the queue.",
          "maxLength": 256
        },
        "QueueType": {
          "type": "string",
          "description": "The type of queue.",
          "enum": ["STANDARD", "AGENT"]
        },
        "Description": {
          "type": "string",
          "description": "The description of the queue.",
          "maxLength": 250
        },
        "MaxContacts": {
          "type": "integer",
          "description": "The maximum number of contacts that can be in the queue.",
          "minimum": 0
        }
      }
    }
  }
}

Work with this as data

Every JSON Schema here is available over the APIs.io API and to AI agents over MCP.

MCP server

One button, every client — Claude, Cursor, VS Code and the rest.

https://apis.io/mcp

Tools for schemas

4 MCP tools reach this
  • find_json_schemasBrowse and filter every JSON Schema in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This JSON Schema
curl "https://apis.io/api/v1/json-schemas/amazon-connect-instance"
All schemas
curl "https://apis.io/api/v1/json-schemas?limit=25"

Discovery needs no key. Ratings and market analysis are Pro.

Get an API key

Free tier, no form to fill in. Signing in shares your email address with us — we store it to create your key and to recognise you if you sign in with another provider. See our Privacy Policy and Terms.

A second provider on the same verified email joins the account you already have.