Ada · Schema

EmailConversationCreateRequest

Artificial IntelligenceCustomer ServiceChatbotsAutomationConversational AIHelp DeskCRMIntegrationKnowledge ManagementData ExportCanada

Properties

Name Type Description
name string The customer's full name
subject string The subject of the customer's inquiry; used as the subject for the AI Agent's reply
reply_to string The customer's email address
text string The customer's inquiry, limited to 10 KB
reply_as string The company email address you want to use to reply to the customer. Defaults to the Ada provided email address.
cc array The email addresses in the email's CC field
metadata object Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard.
View JSON Schema on GitHub

JSON Schema

ada-email-conversation-create-request-schema.json Raw ↑
{
  "$schema": "https://json-schema.org/draft/2020-12/schema",
  "$id": "https://raw.githubusercontent.com/api-evangelist/ada/main/json-schema/ada-email-conversation-create-request-schema.json",
  "title": "EmailConversationCreateRequest",
  "x-generated": "2026-10-12",
  "x-method": "derived",
  "x-generator": "derive-json-schema.py",
  "x-source": "openapi/ada-conversations-api-openapi.yml#/components/schemas/EmailConversationCreateRequest",
  "type": "object",
  "properties": {
    "name": {
      "type": "string",
      "description": "The customer's full name"
    },
    "subject": {
      "type": "string",
      "description": "The subject of the customer's inquiry; used as the subject for the AI Agent's reply"
    },
    "reply_to": {
      "type": "string",
      "description": "The customer's email address"
    },
    "text": {
      "type": "string",
      "description": "The customer's inquiry, limited to 10 KB"
    },
    "reply_as": {
      "type": "string",
      "description": "The company email address you want to use to reply to the customer. Defaults to the Ada provided email address."
    },
    "cc": {
      "type": "array",
      "items": {
        "type": "string"
      },
      "description": "The email addresses in the email's CC field"
    },
    "metadata": {
      "$ref": "#/$defs/EmailConversationCreateRequestMetadata",
      "description": "Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard."
    }
  },
  "required": [
    "name",
    "subject",
    "reply_to"
  ],
  "$defs": {
    "EmailConversationCreateRequestMetadata": {
      "type": "object",
      "properties": {},
      "description": "Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard.",
      "title": "EmailConversationCreateRequestMetadata"
    }
  }
}

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