Ada · Schema
EmailConversationCreateRequest
Artificial IntelligenceCustomer ServiceChatbotsAutomationConversational AIHelp DeskCRMIntegrationKnowledge ManagementData ExportCanada
Properties
| Name | Type | Description |
|---|---|---|
| name | string | The customer's full name |
| subject | string | The subject of the customer's inquiry; used as the subject for the AI Agent's reply |
| reply_to | string | The customer's email address |
| text | string | The customer's inquiry, limited to 10 KB |
| reply_as | string | The company email address you want to use to reply to the customer. Defaults to the Ada provided email address. |
| cc | array | The email addresses in the email's CC field |
| metadata | object | Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard. |
JSON Schema
{
"$schema": "https://json-schema.org/draft/2020-12/schema",
"$id": "https://raw.githubusercontent.com/api-evangelist/ada/main/json-schema/ada-email-conversation-create-request-schema.json",
"title": "EmailConversationCreateRequest",
"x-generated": "2026-10-12",
"x-method": "derived",
"x-generator": "derive-json-schema.py",
"x-source": "openapi/ada-conversations-api-openapi.yml#/components/schemas/EmailConversationCreateRequest",
"type": "object",
"properties": {
"name": {
"type": "string",
"description": "The customer's full name"
},
"subject": {
"type": "string",
"description": "The subject of the customer's inquiry; used as the subject for the AI Agent's reply"
},
"reply_to": {
"type": "string",
"description": "The customer's email address"
},
"text": {
"type": "string",
"description": "The customer's inquiry, limited to 10 KB"
},
"reply_as": {
"type": "string",
"description": "The company email address you want to use to reply to the customer. Defaults to the Ada provided email address."
},
"cc": {
"type": "array",
"items": {
"type": "string"
},
"description": "The email addresses in the email's CC field"
},
"metadata": {
"$ref": "#/$defs/EmailConversationCreateRequestMetadata",
"description": "Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard."
}
},
"required": [
"name",
"subject",
"reply_to"
],
"$defs": {
"EmailConversationCreateRequestMetadata": {
"type": "object",
"properties": {},
"description": "Any metadata associated with the conversation, up to 4 KB. All metadata passed through this field will appear as metavariables in your dashboard.",
"title": "EmailConversationCreateRequestMetadata"
}
}
}
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