Udesk · Rate Limits

Udesk Rate Limits

Published rate limits for Udesk's API families. The Open API (v2) and ServiceGo document a default of 60 calls per minute per tenant; the KCS knowledge SDK API documents a server-side Guava RateLimiter at 8 requests per second (100 ms token-acquisition timeout). No rate-limit response headers or 429 semantics are documented.

Udesk Rate Limits is the machine-readable rate-limit profile for Udesk on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 3 rate-limit definitions, measuring requests_per_minute and requests_per_second.

The profile also includes 2 backoff/retry policies defined.

Tagged areas include Rate Limiting and Customer Service.

3 Limits
Rate LimitingCustomer Service

Limits

Open API v2 (default) tenant
requests_per_minute · minute
60
ServiceGo API (default) tenant
requests_per_minute · minute
60
KCS SDK API service
requests_per_second · second
8

Policies

Server-side only
APIs are designed for server-side calling; client-side calls risk token leakage and are disallowed by the docs.
Anti-replay
v2 requests must carry a timestamp within 5 minutes of server time and a nonce that is unique within 15 minutes.

Sources

Work with this as data

Every rate limit here is available over the APIs.io API and to AI agents over MCP.

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Tools for rate limits

4 MCP tools reach this
  • find_rate_limitsBrowse and filter every rate limit in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
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Call it yourself

curl for this page
This rate limit 
curl "https://apis.io/api/v1/rate-limits/udesk-rate-limits"
All rate limits 
curl "https://apis.io/api/v1/rate-limits?limit=25"

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