Trengo · Rate Limits

Trengo Rate Limits

The Trengo REST API enforces a per-token rate limit of 120 requests per minute. Requests that exceed the limit receive an HTTP 429 (Too Many Requests) response. Responses include a Retry-After header (seconds to wait) and an X-RateLimit-Reset header (when the next call is allowed); honoring Retry-After is the recommended way to back off.

Trengo Rate Limits is the machine-readable rate-limit profile for Trengo on the APIs.io network, in the API Commons Rate Limits shape.

It captures 1 rate-limit definition, measuring requests.

An exhausted limit returns HTTP 429.

This profile was written by API Evangelist and has not been verified against a page the provider published; treat every limit as unconfirmed until a dated transcription replaces it.

The profile also includes 3 backoff/retry policies defined and response codes documented for throttled.

Tagged areas include Customer Engagement, Omnichannel, Shared Inbox, Messaging, and WhatsApp.

1 Limits Exhausted: HTTP 429
Method: generated, dated 2026-06-20.
Written by API Evangelist on 2026-06-20 and not verified against a page the provider published. Treat every limit as unconfirmed until a dated transcription replaces it.
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Customer EngagementOmnichannelShared InboxMessagingWhatsAppRate LimitingQuotasThrottling

Limits

Requests Per Minute (per token) token
requests
120
120 requests per minute per personal access token across the v2 REST API.

Policies

Retry-After Header
On a 429, the Retry-After header gives the number of seconds to wait before retrying; this is the safest signal because it avoids clock-sync issues.
X-RateLimit-Reset Header
The X-RateLimit-Reset header indicates when the rate limit window resets and the next call becomes available.
Backoff Strategy
Clients should implement exponential backoff with jitter and respect Retry-After rather than retrying immediately.

Sources

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