Tidio · Rate Limits

Tidio Rate Limits

Tidio enforces per-project request rate limits on the OpenAPI REST endpoints to prevent abuse and ensure availability for all users. Limits are scoped to the pricing plan of the project. Webhooks and Widget SDK are not subject to these REST rate limits. OpenAPI is unavailable on the Free plan.

Tidio Rate Limits is the machine-readable rate-limit profile for Tidio on the APIs.io network, conforming to the API Commons Rate Limits specification.

It captures 6 rate-limit definitions.

Tagged areas include live chat, chatbot, customer service, AI, and help desk.

6 Limits
live chatchatbotcustomer serviceAIhelp deskticketingconversationscontactswebhookswidget

Limits

per project
per project
per project
per project
per project
per project