Freshworks · Rate Limits
Freshworks Rate Limits
Freshworks Rate Limits is the rate-limit profile for Freshworks on the APIs.io network — every limit transcribed verbatim from the provider’s own documentation on 2026-09-20.
It captures 22 rate-limit definitions, including Trial account default limit — there is a default API limit of 50 calls/minute; Blossom plan hourly limit — Blossom 3000; Garden plan hourly limit — Garden 3000.
Limit state is signalled in the X-RateLimit-Total, X-RateLimit-Remaining, X-RateLimit-Used-CurrentRequest, and Retry-After response headers, and an exhausted limit returns HTTP 429.
Tagged areas include Analytics, Campaigns, Email Marketing, Marketing, and Marketing Automation.
22 Limits
Exhausted: HTTP 429
X-RateLimit-TotalX-RateLimit-RemainingX-RateLimit-Used-CurrentRequestRetry-After
Transcribed from the provider's documentation on 2026-09-20 — developers.freshdesk.com/api/.
View Source
AnalyticsCampaignsEmail MarketingMarketingMarketing AutomationFreshworks
Limits
Trial account default limit accountTrial
there is a default API limit of 50 calls/minute
50
Blossom plan hourly limit accountBlossom
Blossom 3000
3000
Garden plan hourly limit accountGarden
Garden 3000
3000
Estate plan hourly limit accountEstate
Estate 5000
5000
Forest plan hourly limit accountForest
Forest 5000
5000
Growth plan per-minute limit accountGrowth
Growth 100
100
Pro plan per-minute limit accountPro
Pro 400
400
Enterprise plan per-minute limit accountEnterprise
Enterprise 700
700
Growth Ticket Create sub-limit endpointGrowth
Ticket Create - 50
50
Growth Ticket Update sub-limit endpointGrowth
Ticket Update - 50
50
Growth Tickets List sub-limit endpointGrowth
Tickets List - 40
40
Growth Contacts List sub-limit endpointGrowth
Contacts List - 40
40
Pro/Estate Ticket Create sub-limit endpointPro
Ticket Create - 160
160
Pro/Estate Tickets List sub-limit endpointPro
Tickets List - 100
100
Enterprise Ticket Create sub-limit endpointEnterprise
Ticket Create - 280
280
Enterprise Tickets List sub-limit endpointEnterprise
Tickets List - 200
200
Old Blossom per-minute limit accountBlossom (old plan)
Blossom 100
100
Old Garden per-minute limit accountGarden (old plan)
Garden 200
200
Old Estate per-minute limit accountEstate (old plan)
Estate 400
400
Old Forest per-minute limit accountForest (old plan)
Forest 700
700
Purchased additional limit sub-limits (1000) endpointPurchased additional rate limit - 1000
Ticket Create - 400
400
Purchased additional limit sub-limits (2000) endpointPurchased additional rate limit - 2000
Ticket Create - 800
800
Sources
Work with this as data
Every rate limit here is available over the APIs.io API and to AI agents over MCP.