Deflectvo

Deflectvo (deflectvo.com, 'Customer Self Service Portal Software') is customer self-service portal software for small US companies. It publishes two free on-page worksheets: a deflection business case (tickets a month, share answered by the portal, cost per agent-handled ticket and portal cost into monthly savings and payback) and a help-center content plan (ticket categories, articles per category and minutes per article into articles to write, hours and ticket coverage). Deflectvo Pro tracks each customer's account, cases, articles read and requests raised with monthly deflection figures, and exports the data. Surfaced via the MCP registry harvest.

Deflectvo publishes 2 API contracts indexed on the APIs.io network: Dataset API and MCP API. Tagged areas include Company, Customer Self-Service, Customer Service, Help Center, and Ticket Deflection.

The Deflectvo catalog on APIs.io includes 1 Spectral governance ruleset.

Deflectvo’s developer surface includes authentication, documentation, pricing, support, and 26 more developer resources.

🌐 Visit website 📡 Profile data on GitHub

44.1/100 developing Agent 29/100 agent ready Full breakdown ↓
scored 2026-11-06 · rubric v0.27.0 · Show this score on your site →

AccessFreemiumSelf serve⚡ Free to try

1 published contract 1 MCP Servers 2 Agent Skills

CompanyCustomer Self-ServiceCustomer Service Help CenterTicket DeflectionCustomer Portal Software-as-a-Service

Kin Score

Kin Score How this is scored →
scored 2026-11-06 · rubric v0.27.0

Composite quality — 44.1/100 · developing

Contract Quality 10.1 / 21

Developer Ergonomics 4.8 / 17

Access Clarity 11.2 / 17

Operational Transparency 1.2 / 11

Contract Governance 2.2 / 10

Discoverability 6.1 / 9

Regulatory Posture 4.6 / 15

Agent readiness — 29/100 · agent ready

Machine-Readable Contract 18 / 18

Agentic Access Contract 10 / 10

Documented Reversibility 0 / 6

MCP Server 12 / 12

Machine-Readable Auth 10 / 10

Idempotency 0 / 9

Stable Error Semantics 8 / 8

Request/Response Examples 0 / 7

Rate-Limit Signaling 7 / 7

Typed Event Surface 0 / 6

Agent Skills 5 / 5

Well-Known Catalog 4 / 4

Consent & Bot Identity 0 / 3

A2A Agent Card 0 / 8

Dry-Run / Simulate Mode 0 / 4

Delegated User Identity 0 / 6

Protected Resource Metadata 0 / 5

Registration Without a Human 0 / 6

Agentic Commerce Well-Known Document 0 / 5

Pagination 5 / 5

Distinct Operations 3 / 3

MCP Tool Quality 6 / 6

Regulatory Posture applies to this provider. Its tags matched the Horizontal (data, software, accessibility, platform) regime, so Regulatory Posture carries 15 points of the composite. If this regime is wrong for your business, say so on your provider repo — the applicability map is public and we will correct it.

Create-or-Update Ergonomics could not be measured. We hold no machine-readable contract for this provider to read, so there is nothing to measure a write surface against. Excluded rather than scored zero: never-measured and measured-empty are different facts. Publishing an OpenAPI is what makes this facet — and several others — scorable at all.

The six quality facets above are damped to 85 points between them, because the conditional facet above carries the other 15. That is why each facet's contribution is shown against a damped maximum: raising a quality facet moves the composite by 85% of its nominal weight, not 100%. The full arithmetic is at apis.io/rating/.

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Agent readiness — checks not met, largest first (exact, from this profile):

Idempotency +9 pts — OpenAPI mutating operations declare an idempotency key — a header, a request-body property, or a named de-duplication token whose own description says so (verified); else common[].type matches /idempoten/i (documented)
A2A Agent Card +8 pts — a2a/-a2a.yml manifest, graded on conformance.grade against A2A 1.0.0
Request/Response Examples +7 pts — share of operations carrying request/response examples; else an Examples / Code Samples link
Registration Without a Human +6 pts — a `registration_endpoint` in the served RFC 8414 / OIDC discovery document
Delegated User Identity +6 pts — a served discovery document listing authorization_code in grant_types_supported (served), else an oauth2 authorizationCode flow or openIdConnect declared in an OpenAPI (documented)
Typed Event Surface +6 pts — AsyncAPI document, OR webhooks/callbacks objects in the as-published OpenAPI, OR common[].type includes Webhooks

5 more unmet checks in the Agent Readiness table above.

Kin Score — facets with the most composite points still available (weight × headroom):

Developer Ergonomics scores 28.0 — up to +14.4 composite points
Contract Quality scores 47.4 — up to +13.2 composite points
Operational Transparency scores 10.5 — up to +11.6 composite points

Each check links to what satisfies it. Publish the artifact, or tell us where it already lives, and the score moves on the next scoring run.

Improve this rating by publishing the missing artifacts — every area above can be raised, and the full rubric is at apis.io/rating/. Every facet and dimension name above is a link: it opens that measurement's own page — what it means, the exact checks that feed it, how the whole catalog distributes on it, and the providers at the top of it. This rating is computed from the provider profile at artifacts.apis.io/deflectvo-com/apis.yml: open an issue on github.com/api-evangelist/deflectvo-com to ask a question or point us at an artifact you publish. Submit an artifact on GitHub — free → Manage your own listing — the Influence plan, $499/mo →

Standards implemented 2

Standards this provider implements or carries. De facto ones are profiled and measured by the API Commons; formal ones come from the standards directory and are linked by the provider's own tags. The evidence column says how each claim was established — not that it was made.

Model Context Protocol (MCP)

measured — observed by APIs.io (documented)

OpenAPI

measured — observed by APIs.io (published)

APIs 2

Individual APIs this provider publishes, each with its own machine-readable definition.

Deflectvo Dataset API

dataset

Deflectvo MCP API

The mcp API from Deflectvo — 1 operation(s) for mcp.

MCP Servers 1

Model Context Protocol servers that expose these APIs to AI agents.

Deflectvo MCP server

Deflectvo's own remote MCP server served from its domain, exposing a read-only dataset of monthly US search demand across the worksheets the product ships. Server card read with...

MCP SERVER

Agent Skills 2

Packaged agent skills for driving this provider's APIs from an AI assistant.

look-up-search-demand

AGENT SKILL

rank-and-cite-search-demand

AGENT SKILL

Deflectvo API pricing

Prices published by Deflectvo.

Plan	Price
Free worksheets	$0
Deflectvo Pro	$39 per month, whole company

Plan details, limits and sources →

Pricing Plans 1

Published pricing tiers and plan structures.

Deflectvo Com Plans Pricing

2 plans

PLANS

Rate Limits 1

Documented rate limits and quota policies.

Deflectvo Com Rate Limits

0 limits

RATE LIMITS

Spectral Rules 1

Spectral governance rulesets for linting and validating these APIs.

Deflectvo API Rules

49 rules · 43 errors 1 warnings 5 info

SPECTRAL

OpenAPI Overlays 1

Overlays applied on top of this provider's contracts. Each card says who wrote it: a document the provider publishes, or one API Evangelist derived or generated.

Deflectvo Com Openapi Overlay

8 actions · update · deflectvo-com-openapi.yml

GENERATED

Security Posture 3

Authentication, domain security, vulnerability disclosure, and trust-center signals.

Deflectvo Com Authentication

http · 1 scheme

SECURITY

Deflectvo Com Domain Security

TLSv1.3 · HSTS

SECURITY

Deflectvo Com Vulnerability Disclosure

security.txt · contact published

SECURITY

Agentic Access 1

Recommended x-agentic-access execution contracts for AI agents.

Deflectvo Com Agentic Access

9 operations · 7 acting

AGENTIC

Resources

Get Started 1

Portal, sign-up, and the first successful call

Login

Documentation 1

Reference material describing how the API behaves

Documentation

Documentation

Agent Surfaces 6

MCP servers, agent skills, and machine-readable catalogs

AgenticAccess

AgentSkill

LLMsTxt

MCPServer

WellKnown

LLMsTxt

Design & Contract 5

Pagination, idempotency, versioning, errors, and events

Spectral

Vocabulary

Conventions

ErrorCatalog

Conformance

Build 2

SDKs, sample code, and the tooling you integrate with

ToolCrosswalk

ToolCrosswalk

IntegrationEdges

IntegrationEdges

Access & Security 6

Authentication, authorization, and security posture

Security

SecurityTxt

SecurityTxt

Authentication

VulnerabilityDisclosure

VulnerabilityDisclosure

DomainSecurity

DomainSecurity

Operate 1

Status, limits, changes, and where to get help

Support

Support

Commercial 4

Pricing, plans, and the legal terms of use

Plans

Pricing

TermsOfService

PrivacyPolicy

Company 1

The organization behind the API

Website

Website

Other 3

Properties that don't map to a standard resource type

Overlay

Overlay

Hosts

Hosts

Vendors

Vendors

Source (apis.yml)

aid: deflectvo-com
name: Deflectvo
description: 'Deflectvo (deflectvo.com, ''Customer Self Service Portal Software'') is customer self-service portal software
  for small US companies. It publishes two free on-page worksheets: a deflection business case (tickets a month, share answered
  by the portal, cost per agent-handled ticket and portal cost into monthly savings and payback) and a help-center content
  plan (ticket categories, articles per category and minutes per article into articles to write, hours and ticket coverage).
  Deflectvo Pro tracks each customer''s account, cases, articles read and requests raised with monthly deflection figures,
  and exports the data. Surfaced via the MCP registry harvest.'
url: https://artifacts.apis.io/deflectvo-com/apis.yml
x-type: company
x-source: harvest:mcp-registry
x-tier: profiled
x-tier-reason: enrichment pass 2026-11-05 (modular-v1; was harvest)
accessModel:
  pricing: freemium
  onboarding: self-serve
  trial: false
  try_now: true
  public: false
  gated: none
  gated_source:
  - onboarding
  label: Freemium · Self-serve signup
  confidence: medium
  probe_state: covered
  source:
  - plans
  - authentication
  - security
  generated: '2026-11-06'
  method: derived
specificationVersion: '0.20'
created: '2026-11-05'
modified: '2026-11-05'
tags:
- Company
- Customer Self-Service
- Customer Service
- Help Center
- Ticket Deflection
- Customer Portal
- Software-as-a-Service
tags_raw:
- Company
- Customer Self Service
- Customer Support
- Help Center
- Ticket Deflection
- Customer Portal
- SaaS
maintainers:
- FN: Kin Lane
  email: kin@apievangelist.com
- FN: APIs.json
  email: info@apis.io
image: https://deflectvo.com/og.png
common:
- type: AgenticAccess
  url: agentic-access/deflectvo-com-agentic-access.yml
- type: Plans
  url: plans/deflectvo-com-plans-pricing.yml
- type: Spectral
  url: rules/deflectvo-com-rules.yml
- type: Vocabulary
  url: vocabulary/deflectvo-com-vocabulary.yml
- type: AgentSkill
  url: skills/_index.yml
- type: Conventions
  url: conventions/deflectvo-com-conventions.yml
- type: Security
  url: https://deflectvo.com/terms
- type: ErrorCatalog
  url: errors/deflectvo-com-problem-types.yml
- type: Conformance
  url: conformance/deflectvo-com-conformance.yml
- type: Overlay
  url: overlays/deflectvo-com-openapi-overlay.yaml
- type: LLMsTxt
  url: llms/deflectvo-com-llms.txt
- type: ToolCrosswalk
  url: mcp/deflectvo-com-tool-crosswalk.yml
- type: MCPServer
  url: mcp/deflectvo-com-mcp.yml
- type: SecurityTxt
  url: well-known/deflectvo-com-security.txt
- type: SecurityTxt
  url: well-known/deflectvo-com-app-security.txt
- type: WellKnown
  url: well-known/deflectvo-com-well-known.yml
- type: Hosts
  url: hosts/deflectvo-com-hosts.yml
- type: IntegrationEdges
  url: integrations/deflectvo-com-integration-edges.yml
- type: Vendors
  url: vendors/deflectvo-com-vendors.yml
- type: Authentication
  url: authentication/deflectvo-com-authentication.yml
- type: VulnerabilityDisclosure
  url: security/deflectvo-com-vulnerability-disclosure.yml
- type: DomainSecurity
  url: security/deflectvo-com-domain-security.yml
- type: Website
  url: https://deflectvo.com/
- type: Documentation
  url: https://deflectvo.com/tools/
- type: Pricing
  url: https://deflectvo.com/pricing/
- type: Support
  url: https://deflectvo.com/support/
- type: TermsOfService
  url: https://deflectvo.com/terms/
- type: PrivacyPolicy
  url: https://deflectvo.com/privacy/
- type: Login
  url: https://app.deflectvo.com/?tab=account
- type: LLMsTxt
  url: https://deflectvo.com/llms.txt
apis:
- aid: deflectvo-com:deflectvo-com-dataset-api
  name: Deflectvo Dataset API
  description: dataset
  humanURL: https://deflectvo.com/tools/
  baseURL: https://deflectvo.com
  tags:
  - Datasets
  tags_raw:
  - dataset
  properties:
  - type: OpenAPI
    url: openapi/deflectvo-com-dataset-api-openapi.yml
- aid: deflectvo-com:deflectvo-com-mcp-api
  name: Deflectvo MCP API
  description: The mcp API from Deflectvo — 1 operation(s) for mcp.
  humanURL: https://deflectvo.com/tools/
  baseURL: https://deflectvo.com
  tags:
  - MCP
  tags_raw:
  - mcp
  properties:
  - type: OpenAPI
    url: openapi/deflectvo-com-mcp-api-openapi.yml
x-coverage:
  state: covered
  reason: identity-verified
  detail: 'Identity from deflectvo.com <title> "Deflectvo: Customer Self Service Portal Software", og:site_name Deflectvo,
    footer "© 2026 Deflectvo." and llms.txt; pointers from site links, each fetched 200.'
  evidence:
  - url: https://deflectvo.com/
    status: 200
  - url: https://deflectvo.com/llms.txt
    status: 200
  - url: https://deflectvo.com/og.png
    status: 200
  - url: https://deflectvo.com/tools/
    status: 200
  - url: https://deflectvo.com/pricing/
    status: 200
  - url: https://deflectvo.com/support/
    status: 200
  - url: https://deflectvo.com/terms/
    status: 200
  - url: https://deflectvo.com/privacy/
    status: 200
  - url: https://app.deflectvo.com/?tab=account
    status: 200
x-enrichment:
  date: '2026-11-05'
  status: enriched
  artifacts_added: 33
  pass: modular-v1
  engine: identity=anthropic,contract=anthropic,surfaces=anthropic,docs=anthropic,regulatory=anthropic

Deflectvo API — frequently asked questions

Does Deflectvo have an API?

Yes. APIs.io lists 2 APIs from Deflectvo, including Deflectvo Dataset API and Deflectvo MCP API.

Is there an OpenAPI specification for the Deflectvo API?

Yes. APIs.io indexes 2 OpenAPI specifications for Deflectvo, each linked for download from this page.

How do I authenticate with the Deflectvo API?

Deflectvo uses bearer-token authentication (http · 1 scheme). The details are profiled on APIs.io as Deflectvo Com Authentication.

How much does the Deflectvo API cost?

Deflectvo publishes its prices; its Free worksheets plan is $0 as of 2026-11-05. APIs.io lists 2 pricing plans for Deflectvo, with each plan's price, limits and inclusions under Pricing on this page.

Does Deflectvo have an MCP server?

Yes. APIs.io lists 1 MCP server for Deflectvo: Deflectvo's own remote MCP server served from its domain, exposing a read-only dataset of monthly US search demand across the worksheets the product ships. Server card read with GET https://deflectvo.

Is the Deflectvo API ready for AI agents?

Deflectvo has a Kin Score of 44.1 out of 100 (developing) and an Agent Readiness score of 29.3 (agent-ready), scored by API Evangelist on 2026-11-06.

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