Zendesk · Pricing Plans

Zendesk Plans Pricing

Zendesk is a per-agent, per-month seat-based subscription with two plan families (Suite and Support) and AI / quality / WFM / contact-center add-ons. API access is included with every paid plan; per-plan API request rate limits scale with the tier (covered in rate-limits/) and a separate "High Volume API" add-on lifts qualifying plans to 2,500 req/min.

Zendesk Plans Pricing is the machine-readable pricing-plan profile for Zendesk on the APIs.io network, conforming to the API Commons Plans specification.

It defines 7 plans, covering subscription tiers, with named plans including Support Team, Suite Team, Suite Professional, Suite Enterprise, Suite + Copilot Bundles, and 2 more.

Tagged areas include Customer Service, Help Center, Ticketing, CRM, and Support.

7 Plans API Commons Plans
View Source
Customer ServiceHelp CenterTicketingCRMSupportTalkChat

Plans

Support Team subscription

Entry Support-only tier with email / social / basic ticketing.

Per-agent licence (seat · month) $19/agent/month (billed annually) USD
Suite Team subscription

Entry Suite tier with messaging, telephony, and AI agents.

Per-agent licence (seat · month) $55/agent/month (billed annually) USD
Suite Professional subscription

Most-popular Suite tier — Copilot tools, multi-help-center, IVR, SLAs, HIPAA.

Per-agent licence (seat · month) $115/agent/month (billed annually) USD
Suite Enterprise subscription

Enterprise Suite tier — sandbox, audit logs, dynamic workspaces.

Per-agent licence (seat · month) $169/agent/month (billed annually) USD
Suite + Copilot Bundles subscription

Pre-bundled Suite + Copilot tiers combining Suite features with the Copilot add-on.

Suite + Copilot Professional (seat · month) $155/agent/month (billed annually) USD
Suite + Copilot Enterprise (seat · month) $209/agent/month (billed annually) USD
Add-ons subscription

Per-agent add-ons that can be attached to qualifying Suite / Support plans.

Copilot (seat · month) $50/agent/month USD
Quality Assurance (seat · month) $35/agent/month USD
Workforce Management (seat · month) $25/agent/month USD
Advanced Data Privacy (seat · month) $50/agent/month USD
Contact Center (seat · month) $50/agent/month USD
High Volume API subscription

Lifts qualifying plans to 2,500 req/min on the API. Available on Growth+ (Suite) or Professional+ (Support); minimum 10 agent seats. Pricing is quoted by Zendesk Sales (not on the public price card).

High Volume API uplift (account · month) contact sales USD

Sources

Work with this as data

Every plan here is available over the APIs.io API and to AI agents over MCP.

MCP server

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https://apis.io/mcp

Tools for plans

4 MCP tools reach this
  • find_plansBrowse and filter every plan in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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This plan 
curl "https://apis.io/api/v1/plans/zendesk-plans-pricing"
All plans 
curl "https://apis.io/api/v1/plans?limit=25"

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