Intercom · Pricing Plans
Intercom Plans Pricing
Intercom per-seat pricing across Essential, Advanced, Expert. Fin AI Agent is per-resolution.
Intercom Plans Pricing is the machine-readable pricing-plan profile for Intercom on the APIs.io network, conforming to the API Commons Plans specification.
It defines 4 plans, covering paid and usage-based tiers, with named plans including Essential, Advanced, Expert, Fin AI Agent (Standalone).
Tagged areas include Customer Support, Messaging, and AI Agents.
4 Plans
API Commons Plans
View Source
Customer SupportMessagingAI Agents
Plans
Essential
paid
$29/seat/month.
Per seat (user · month)
29.00 USD
- Fin Customer Agent (per outcome)
- Messenger
- Shared inbox
- Pre-built reports
- Public help center
Advanced
paid
$85/seat/month.
Per seat (user · month)
85.00 USD
- Multiple team inboxes
- Workflows builder
- Round-robin
- Private/multilingual Help Center
- 20 free Lite seats
Expert
paid
$132/seat/month.
Per seat (user · month)
132.00 USD
- SSO
- HIPAA
- SLAs
- Multibrand
- 50 free Lite seats
Fin AI Agent (Standalone)
usage-based
$0.99 per resolution outcome.
Per resolution (outcome · usage)
0.99 USD
- Works with existing helpdesks
- Email/chat/phone
- Hand-off to agents
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.