Incident.io · Pricing Plans
Incident Io Plans Pricing
incident.io tiers: Basic (free) / Team / Pro / Enterprise + On-call only add-on.
Incident Io Plans Pricing is the machine-readable pricing-plan profile for Incident.io on the APIs.io network, conforming to the API Commons Plans specification.
It defines 5 plans, covering freemium, paid, and enterprise tiers, with named plans including Basic, Team, Pro, Enterprise, On-Call Only.
Tagged areas include Incident Response and On-Call.
5 Plans
API Commons Plans
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Incident ResponseOn-Call
Plans
Basic
freemium
Free Slack/Teams-native incident response.
Per user (month · month)
0.00 USD
- Slack/MS Teams native
- Single team on-call
- Status page
- 1 custom field
- 1 workflow
- 2 integrations
- 1 on-call schedule
Team
paid
$15/user/mo annual ($19 monthly); +$10/user for on-call.
Per user (annual) (user · month)
15.00 USD
Per user (monthly) (user · month)
19.00 USD
On-call add-on (user · month)
10.00 USD
- Multi-team on-call
- AI suggestions + automation
- Basic post-mortems
- 3 workflows
- Unlimited integrations
- 2 on-call schedules
- Heartbeats
- API + webhooks
Pro
paid
$25/user/mo; +$20/user for on-call.
Per user (user · month)
25.00 USD
On-call add-on (user · month)
20.00 USD
- Unlimited custom fields
- AI Scribe + chat agent
- Advanced insights, 3 dashboards
- Multiple post-mortems
- Custom incident types
- Unlimited workflows
- Live call routing
- Private incidents
- SSO + SAML
Enterprise
enterprise
Custom pricing.
Per user (custom) (user · month)
custom USD
- AI-native post-mortems
- Unlimited dashboards + status pages
- Sandbox environment
- 5 live call routing numbers
- Custom RBAC
- Audit logs
- Slack Enterprise Grid
- Designated CSM
- Live phone support
On-Call Only
paid
$20/user/mo standalone on-call.
Per user (user · month)
20.00 USD
- Alert routing/grouping
- Flexible schedules + shadow rotations
- Holiday calendars
- Cover requests + overrides