Freshworks · Pricing Plans
Freshworks Plans Pricing
Freshdesk per-agent pricing (representative; CRM, IT, etc. have parallel tiers).
Freshworks Plans Pricing is the machine-readable pricing-plan profile for Freshworks on the APIs.io network, conforming to the API Commons Plans specification.
It defines 3 plans, covering paid and enterprise tiers, with named plans including Freshdesk Growth, Freshdesk Pro, Freshdesk Enterprise.
Tagged areas include CRM, Customer Support, and ITSM.
3 Plans
API Commons Plans
View Source
CRMCustomer SupportITSM
Plans
Freshdesk Growth
paid
$19/agent/month.
Per agent (user · month)
19.00 USD
- Ticketing + customer portal
- Reports
- Shared inbox
- Threads and tasks
- Multilingual help desk
- 5,000 collaborators included
Freshdesk Pro
paid
$55/agent/month.
Per agent (user · month)
55.00 USD
- Custom support portals
- Custom objects
- Advanced ticketing
- Custom reporting
- Routing mechanisms
- Freddy AI Agent (500 sessions)
- Freddy AI Copilot
- Freddy AI Insights
Freshdesk Enterprise
enterprise
$89/agent/month.
Per agent (user · month)
89.00 USD
- Audit logs
- Approval workflows
- Skills-based assignments
- Additional security
- Freddy AI Agent (500 sessions)
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.