Freshworks · Pricing Plans
Freshworks Plans Pricing
Freshworks Plans Pricing is the pricing profile for Freshworks on the APIs.io network — every figure transcribed verbatim from the provider’s own pricing page on 2026-09-20.
It defines 11 plans, including Starter — $19 /agent/month, billed annually; Growth — $49 /agent/month, billed annually; Pro — $99 /agent/month, billed annually, and 8 more.
The page prices the business product the API comes with, not the API alone, priced per seat; the service is delivered as managed.
Tagged areas include Analytics, Campaigns, Email Marketing, Marketing, and Marketing Automation.
11 Plans
Prices the product
Basis: per seat
Delivered: managed
Transcribed from the provider's pricing page on 2026-09-20 — www.freshworks.com/freshservice/pricing/.
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AnalyticsCampaignsEmail MarketingMarketingMarketing AutomationFreshworks
Compare tiers
| Plan | Price | Includes | Overage |
|---|---|---|---|
| Starter | $19 /agent/month, billed annually per agent | Incident management, Knowledge management, Task management, Support portal; 100 API calls/minute; 1000 transactions/account/month | — |
| Growth | $49 /agent/month, billed annually per agent | Everything in Starter plus Service catalog, SLA management, On-call management, Cloud management; 200 API calls/minute; 2000 transactions/account/month; 1,200 MCP actions/year | Additional actions available at $15 /pack for 1,000 actions. |
| Pro | $99 /agent/month, billed annually per agent | Everything in Growth plus Problem, Change, Major incident, Workload, Release management, Employee journeys; 400 API calls/minute; 5000 transactions/account/month; 6,000 MCP actions/year | Additional actions available at $15 /pack for 1,000 actions. |
| Enterprise | Custom per agent | Everything in Pro plus Sandbox, Audit logs, Freddy AI Agent (Classic), Freddy AI Insights; 500 API calls/minute; 20000 transactions/account/month; 12,000 MCP actions/year; 1,200 Freddy AI Agent (Classic) sessions per year | Additional actions available at $15 /pack for 1,000 actions. |
| Freddy AI Copilot (add-on) | $29 /agent/month per agent | — | — |
| Business Agent License | $49 /agent/month per agent | Non-IT teams like HR, Facilities, Finance, Legal | — |
| E-signature pack | $90 /pack/account, with 30 signature credits per pack per pack | 30 signature credits | — |
| Orchestration Transaction Packs | $250 /pack for 1000 transactions. Valid until the end of the billing cycle. per pack of 1000 transactions | — | — |
| Connector App Tasks packs | additional packs at $80 per 5000 tasks per pack of 5000 tasks | one-time free credit of 500 tasks | — |
| Additional Project Management Licenses | $15 /user/month per user | — | — |
| Day Passes (occasional agents) | you can purchase Day Passes starting from $3 per day pass | 3 free Day Passes at sign up | — |
Compare with the market: Data & Analytics pricing · Marketing & Advertising pricing
Plans
Starter
month
$19 /agent/month, billed annually per agent
Includes: Incident management, Knowledge management, Task management, Support portal; 100 API calls/minute; 1000 transactions/account/month
Growth
month
$49 /agent/month, billed annually per agent
Includes: Everything in Starter plus Service catalog, SLA management, On-call management, Cloud management; 200 API calls/minute; 2000 transactions/account/month; 1,200 MCP actions/year
Overage: Additional actions available at $15 /pack for 1,000 actions.
Pro
month
$99 /agent/month, billed annually per agent
Includes: Everything in Growth plus Problem, Change, Major incident, Workload, Release management, Employee journeys; 400 API calls/minute; 5000 transactions/account/month; 6,000 MCP actions/year
Overage: Additional actions available at $15 /pack for 1,000 actions.
Enterprise
none
Custom per agent
Includes: Everything in Pro plus Sandbox, Audit logs, Freddy AI Agent (Classic), Freddy AI Insights; 500 API calls/minute; 20000 transactions/account/month; 12,000 MCP actions/year; 1,200 Freddy AI Agent (Classic) sessions per year
Overage: Additional actions available at $15 /pack for 1,000 actions.
Freddy AI Copilot (add-on)
month
$29 /agent/month per agent
Business Agent License
month
$49 /agent/month per agent
Includes: Non-IT teams like HR, Facilities, Finance, Legal
E-signature pack
one-time
$90 /pack/account, with 30 signature credits per pack per pack
Includes: 30 signature credits
Orchestration Transaction Packs
one-time
$250 /pack for 1000 transactions. Valid until the end of the billing cycle. per pack of 1000 transactions
Connector App Tasks packs
one-time
additional packs at $80 per 5000 tasks per pack of 5000 tasks
Includes: one-time free credit of 500 tasks
Additional Project Management Licenses
month
$15 /user/month per user
Day Passes (occasional agents)
one-time
you can purchase Day Passes starting from $3 per day pass
Includes: 3 free Day Passes at sign up
Sources
Work with this as data
Every plan here is available over the APIs.io API and to AI agents over MCP.