Amazon Connect · Pricing Plans

Amazon Connect Plans Pricing

Amazon Connect Plans Pricing is the pricing profile for Amazon Connect on the APIs.io network — every figure transcribed verbatim from the provider’s own pricing page on 2026-10-07.

It defines 4 plans, including Chat — $0.010 per message sent or received; Voice — $0.038 per voice min (standard telephony rates apply); Email — $0.080 per email sent or received, and 1 more.

The page prices the business product the API comes with, not the API alone, priced by usage; the service is delivered as managed.

Tagged areas include Amazon Web Services, Chat, Contact Center, Customer Service, and Voice.

4 Plans Prices the product Basis: usage other Delivered: managed
Transcribed from the provider's pricing page on 2026-10-07 — aws.amazon.com/products/connect/customer/pricing/.
View Source
Amazon Web ServicesChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Compare with the market: Artificial Intelligence pricing · Telecommunications & Connectivity pricing

Plans

Chat per-use
$0.010 per message sent or received per message sent or received
Voice per-use
$0.038 per voice min (standard telephony rates apply) per voice minute
Email per-use
$0.080 per email sent or received per email sent or received
SMS and 3P messaging per-use
$0.014 per message sent or received per message sent or received

Sources

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  • find_plansBrowse and filter every plan in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
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