Salesforce · JSON Structure

Salesforce Conversation Entry Structure

Type: object Properties: 7 Required: 7
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ConversationEntry is a JSON Structure definition published by Salesforce, describing 7 properties, of which 7 are required. It conforms to the https://json-structure.org/draft/2020-12/schema meta-schema.

Properties

clientDuration clientTimestamp identifier messageText relatedRecords sender serverReceivedTimestamp

Meta-schema: https://json-structure.org/draft/2020-12/schema

JSON Structure

Raw ↑
{
  "type": "object",
  "name": "ConversationEntry",
  "properties": {
    "clientDuration": {
      "type": "integer"
    },
    "clientTimestamp": {
      "type": "integer"
    },
    "identifier": {
      "type": "string"
    },
    "messageText": {
      "type": "string"
    },
    "relatedRecords": {
      "type": "array",
      "description": "",
      "items": {
        "type": "string"
      }
    },
    "sender": {
      "type": "object",
      "properties": {
        "appType": {
          "type": "string"
        },
        "role": {
          "type": "string"
        },
        "subject": {
          "type": "string"
        }
      },
      "required": [
        "appType",
        "role",
        "subject"
      ]
    },
    "serverReceivedTimestamp": {
      "type": "integer"
    }
  },
  "required": [
    "clientDuration",
    "clientTimestamp",
    "identifier",
    "messageText",
    "relatedRecords",
    "sender",
    "serverReceivedTimestamp"
  ],
  "$schema": "https://json-structure.org/draft/2020-12/schema"
}