Amazon Connect · JSON Structure

User Phone Config Structure

Contains information about the phone configuration settings for a user.

Type: object Properties: 4 Required: 1
ChatContact CenterCustomer ServiceVoiceAIOmnichannel

UserPhoneConfig is a JSON Structure definition published by Amazon Connect, describing 4 properties, of which 1 is required. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

PhoneType AutoAccept AfterContactWorkTimeLimit DeskPhoneNumber

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

Raw ↑ 
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-structure/user-phone-config-structure.json",
  "name": "UserPhoneConfig",
  "description": "Contains information about the phone configuration settings for a user.",
  "type": "object",
  "properties": {
    "PhoneType": {
      "type": "string",
      "description": "The phone type.",
      "enum": [
        "SOFT_PHONE",
        "DESK_PHONE"
      ],
      "example": "SOFT_PHONE"
    },
    "AutoAccept": {
      "type": "boolean",
      "description": "The Auto accept setting.",
      "example": false
    },
    "AfterContactWorkTimeLimit": {
      "type": "int32",
      "description": "The After Contact Work (ACW) timeout setting, in seconds.",
      "example": 0
    },
    "DeskPhoneNumber": {
      "type": "string",
      "description": "The phone number for the user's desk phone."
    }
  },
  "required": [
    "PhoneType"
  ]
}