StartTaskContactRequest is a JSON Structure definition published by Amazon Connect, describing 12 properties, of which 2 are required. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.
{
"$schema": "https://json-structure.org/meta/core/v0/#",
"$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-structure/start-task-contact-request-structure.json",
"name": "StartTaskContactRequest",
"description": "StartTaskContactRequest schema from Amazon Connect Service API",
"type": "object",
"properties": {
"InstanceId": {
"type": "string",
"description": "The identifier of the Amazon Connect instance.",
"example": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE"
},
"PreviousContactId": {
"type": "string",
"description": "The identifier of the previous chat, voice, or task contact."
},
"ContactFlowId": {
"type": "string",
"description": "The identifier of the contact flow for initiating the tasks.",
"example": "a1b2c3d4-5678-90ab-cdef-77777EXAMPLE"
},
"Attributes": {
"type": "object",
"additionalProperties": {
"type": "string"
}
},
"Name": {
"type": "string",
"description": "The name of a task that is shown to an agent in the Contact Control Panel (CCP).",
"example": "Follow-up with customer"
},
"References": {
"type": "object",
"additionalProperties": {
"type": "object"
}
},
"Description": {
"type": "string",
"description": "A description of the task that is shown to an agent in the Contact Control Panel.",
"example": "Call customer back regarding their support case"
},
"ClientToken": {
"type": "string"
},
"ScheduledTime": {
"type": "datetime"
},
"TaskTemplateId": {
"type": "string"
},
"QuickConnectId": {
"type": "string"
},
"RelatedContactId": {
"type": "string"
}
},
"required": [
"InstanceId",
"Name"
]
}
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