Amazon Connect · JSON Structure

Start Task Contact Request Structure

StartTaskContactRequest schema from Amazon Connect Service API

Type: object Properties: 12 Required: 2
ChatContact CenterCustomer ServiceVoiceAIOmnichannel

StartTaskContactRequest is a JSON Structure definition published by Amazon Connect, describing 12 properties, of which 2 are required. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

InstanceId PreviousContactId ContactFlowId Attributes Name References Description ClientToken ScheduledTime TaskTemplateId QuickConnectId RelatedContactId

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

Raw ↑
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-structure/start-task-contact-request-structure.json",
  "name": "StartTaskContactRequest",
  "description": "StartTaskContactRequest schema from Amazon Connect Service API",
  "type": "object",
  "properties": {
    "InstanceId": {
      "type": "string",
      "description": "The identifier of the Amazon Connect instance.",
      "example": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE"
    },
    "PreviousContactId": {
      "type": "string",
      "description": "The identifier of the previous chat, voice, or task contact."
    },
    "ContactFlowId": {
      "type": "string",
      "description": "The identifier of the contact flow for initiating the tasks.",
      "example": "a1b2c3d4-5678-90ab-cdef-77777EXAMPLE"
    },
    "Attributes": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    },
    "Name": {
      "type": "string",
      "description": "The name of a task that is shown to an agent in the Contact Control Panel (CCP).",
      "example": "Follow-up with customer"
    },
    "References": {
      "type": "object",
      "additionalProperties": {
        "type": "object"
      }
    },
    "Description": {
      "type": "string",
      "description": "A description of the task that is shown to an agent in the Contact Control Panel.",
      "example": "Call customer back regarding their support case"
    },
    "ClientToken": {
      "type": "string"
    },
    "ScheduledTime": {
      "type": "datetime"
    },
    "TaskTemplateId": {
      "type": "string"
    },
    "QuickConnectId": {
      "type": "string"
    },
    "RelatedContactId": {
      "type": "string"
    }
  },
  "required": [
    "InstanceId",
    "Name"
  ]
}