Amazon Connect · JSON Structure

Routing Profile Structure

Contains information about a routing profile.

Type: object Properties: 10
ChatContact CenterCustomer ServiceVoiceAIOmnichannel

RoutingProfile is a JSON Structure definition published by Amazon Connect, describing 10 properties. It conforms to the https://json-structure.org/meta/core/v0/# meta-schema.

Properties

InstanceId Name RoutingProfileArn RoutingProfileId Description MediaConcurrencies DefaultOutboundQueueId Tags NumberOfAssociatedQueues NumberOfAssociatedUsers

Meta-schema: https://json-structure.org/meta/core/v0/#

JSON Structure

Raw ↑
{
  "$schema": "https://json-structure.org/meta/core/v0/#",
  "$id": "https://raw.githubusercontent.com/api-evangelist/amazon-connect/refs/heads/main/json-structure/routing-profile-structure.json",
  "name": "RoutingProfile",
  "description": "Contains information about a routing profile.",
  "type": "object",
  "properties": {
    "InstanceId": {
      "type": "string",
      "description": "The identifier of the Amazon Connect instance."
    },
    "Name": {
      "type": "string",
      "description": "The name of the routing profile.",
      "example": "Voice Agents"
    },
    "RoutingProfileArn": {
      "type": "string",
      "description": "The Amazon Resource Name (ARN) of the routing profile."
    },
    "RoutingProfileId": {
      "type": "string",
      "description": "The identifier of the routing profile.",
      "example": "a1b2c3d4-5678-90ab-cdef-33333EXAMPLE"
    },
    "Description": {
      "type": "string",
      "description": "The description of the routing profile."
    },
    "MediaConcurrencies": {
      "type": "array",
      "items": {
        "$ref": "#/components/schemas/MediaConcurrency"
      }
    },
    "DefaultOutboundQueueId": {
      "type": "string",
      "description": "The identifier of the default outbound queue for this routing profile."
    },
    "Tags": {
      "type": "object",
      "additionalProperties": {
        "type": "string"
      }
    },
    "NumberOfAssociatedQueues": {
      "type": "int32",
      "description": "The number of associated queues in routing profile."
    },
    "NumberOfAssociatedUsers": {
      "type": "int32",
      "description": "The number of associated users in routing profile."
    }
  }
}