Tidio · FinOps Profile
Tidio Finops
Tidio Finops is the FinOps profile for Tidio on the APIs.io network.
It defines 3 billable meters.
Tagged areas include Live Chat, Chatbots, Customer Service, Artificial Intelligence, and Help Desk.
Category:
Live ChatChatbotsCustomer ServiceArtificial IntelligenceHelp DeskTicketingConversationsContactsWebhookWidget
Framework Alignment
FOCUS Columns
Meters
Billable Conversations
A conversation is counted as billable when a real visitor or customer sends a message to the widget or email inbox. Internal test conversations and spam are excluded. Unused quota does not roll over between billing periods.
Lyro AI Conversations
A Lyro AI conversation is counted each time the AI agent handles an end-user session. Metered per quota bucket purchased as an add-on or included in Premium. Pay-per-resolution variant available on Premium.
Flows Visitors Reached
A Flows visitor is counted each time a proactive automation (Flow) is triggered for a unique visitor session. Sold in quota buckets as an add-on or bundled in entry plans.
Work with this as data
Every finops artifact here is available over the APIs.io API and to AI agents over MCP.