Salesforce Knowledge Management · FinOps Profile

Salesforce Knowledge Management Finops

FinOps mapping for Salesforce Knowledge Management, derived from the prices Salesforce Knowledge Management publishes (https://www.salesforce.com/agentforce/pricing/?bc=OTH), transcribed verbatim in plans/salesforce-knowledge-management-plans-pricing.yml. Nothing here is estimated.

Salesforce Knowledge Management Finops is the FinOps profile for Salesforce Knowledge Management on the APIs.io network, aligned with the FinOps Foundation Framework.

The provider bills by user, as read on 2026-10-28.

It defines 3 billable meters, billed in USD, on a monthly cycle, and pricing category usage-based.

The profile maps 4 FOCUS columns for cost-allocation reporting.

Tagged areas include Articles, CRM, Customer Service, Documentation, and Knowledge Management.

Pricing: Usage-Based Billing: Monthly FOCUS v1.3 Bills by: user
Derived by API Evangelist from the provider's plans and contracts on 2026-10-28.
View Source
ArticlesCRMCustomer ServiceDocumentationKnowledge ManagementSupport

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

FOCUS Columns

BillingCurrency
USD
PricingUnit
user
ProviderName
Salesforce Knowledge Management
ServiceName
Salesforce Knowledge Management

Meters

100k_credits
Unit: 100k credits
conversation
Unit: conversation
user
Unit: user

Sources

Work with this as data

Every finops artifact here is available over the APIs.io API and to AI agents over MCP.

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Tools for finops

4 MCP tools reach this
  • find_finopsBrowse and filter every finops artifact in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

curl for this page
This finops artifact 
curl "https://apis.io/api/v1/finops/salesforce-knowledge-management-finops"
All finops 
curl "https://apis.io/api/v1/finops?limit=25"

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