Freshteam · FinOps Profile

Freshteam Finops

FinOps view of Freshteam spend. Freshteam was billed on a per-employee-per-month basis plus a flat monthly platform fee on paid tiers (Growth, Pro, Enterprise), with the API included in the subscription rather than metered separately. The primary cost driver was headcount (subscribed employees), not API call volume. A critical governance note - Freshworks has announced the end-of-life of Freshteam - new subscriptions and renewals are halted from March 7, 2026, and existing customers retain access only through their remaining term (reported through approximately April 2027). Cost planning should therefore center on migration off Freshteam rather than on ongoing optimization.

Freshteam Finops is the FinOps profile for Freshteam on the APIs.io network, aligned with the FinOps Foundation Framework.

It defines 3 billable meters, billed in USD, on a monthly cycle, and pricing category subscription.

The profile maps 8 FOCUS columns for cost-allocation reporting.

Tagged areas include Human Resources, HRIS, Applicant Tracking, FinOps, and Cost Management.

Category: Human Resources and Recruiting Software Pricing: Subscription Billing: Monthly FOCUS v1.3
Human ResourcesHRISApplicant TrackingFinOpsCost ManagementFOCUSEnd of Life

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

Charge Categories

PurchaseUsageAdjustment

FOCUS Columns

BillingCurrency
USD
ChargeCategory
Purchase
InvoiceIssuerName
Freshworks
PricingCategory
Subscription
ProviderName
Freshworks
PublisherName
Freshworks
ServiceCategory
Human Resources and Recruiting Software
ServiceName
Freshteam

Meters

subscribed_employees
Unit: employees
Number of subscribed employees, the primary per-employee-per-month billing metric.
platform_fee
Unit: subscription
Flat monthly platform fee applied on paid tiers regardless of headcount.
api_requests
Unit: requests
API request volume against per-minute rate limits; included in the subscription, not billed separately.

Sources

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