Amazon Connect · FinOps Profile

Amazon Connect Finops

FinOps mapping for Amazon Connect, derived from the prices Amazon Connect publishes (https://aws.amazon.com/products/connect/customer/pricing/), transcribed verbatim in plans/amazon-connect-plans-pricing.yml. Nothing here is estimated.

Amazon Connect Finops is the FinOps profile for Amazon Connect on the APIs.io network, aligned with the FinOps Foundation Framework.

The provider bills by message sent or received, as read on 2026-10-28.

It defines 3 billable meters, billed in USD, on a continuous cycle, and pricing category usage-based.

The profile maps 4 FOCUS columns for cost-allocation reporting.

Tagged areas include Amazon Web Services, Chat, Contact Center, Customer Service, and Voice.

Pricing: Usage-Based Billing: Continuous FOCUS v1.3 Bills by: message sent or received
Derived by API Evangelist from the provider's plans and contracts on 2026-10-28.
View Source
Amazon Web ServicesChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Framework Alignment

Framework
FinOps Foundation Framework
Data Spec
FOCUS v1.3

FOCUS Columns

BillingCurrency
USD
PricingUnit
message sent or received
ProviderName
Amazon Connect
ServiceName
Amazon Connect

Meters

message_sent_or_received
Unit: message sent or received
voice_minute
Unit: voice minute
email_sent_or_received
Unit: email sent or received

Sources

Work with this as data

Every finops artifact here is available over the APIs.io API and to AI agents over MCP.

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Tools for finops

4 MCP tools reach this
  • find_finopsBrowse and filter every finops artifact in the catalog.
  • apis_io_searchSTART HERE — APIs, providers and tags for one query, each with its total.
  • resolveTurn a domain, URL or GitHub org into the provider it belongs to.
  • find_cohortsEvery scored population of providers in the catalog.
All 92 tools →

Call it yourself

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This finops artifact 
curl "https://apis.io/api/v1/finops/amazon-connect-finops"
All finops 
curl "https://apis.io/api/v1/finops?limit=25"

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