Tidio · Example Payload

Tidio Get Tickets Example

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Tidio Get Tickets Example is an example object payload from Tidio, with 2 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

ticketsmeta

Example Payload

{
  "tickets": [
    {
      "id": 10001,
      "link": "https://www.tidio.com/panel/tickets/10001",
      "subject": "Cannot access my account",
      "contact_id": "a1b4ca4c-1108-4432-b256-1e4cf2bf6f9e",
      "contact_email": "jane.smith@example.com",
      "priority": "urgent",
      "status": "open",
      "assigned_operator_id": "d7f3b2a1-9c4e-4f87-b2d1-3a5e6f7c8d9e",
      "assigned_department_id": "e8a4c3b2-0d5f-4g98-c3e2-4b6f7g8h9i0j",
      "custom_channel_id": null
    },
    {
      "id": 10002,
      "link": "https://www.tidio.com/panel/tickets/10002",
      "subject": "Billing question about Premium plan",
      "contact_id": "b2c5db5d-2219-5543-c367-2f5dg3cg7g1f",
      "contact_email": "john.doe@example.com",
      "priority": "normal",
      "status": "pending",
      "assigned_operator_id": null,
      "assigned_department_id": "e8a4c3b2-0d5f-4g98-c3e2-4b6f7g8h9i0j",
      "custom_channel_id": null
    }
  ],
  "meta": {
    "cursor": null,
    "limit": 25
  }
}