Root Insurance · Example Payload

Complaint Update Complainant Response 200

InsuranceAuto InsuranceTelematicsEmbedded InsurancePolicy AdministrationClaimsUsage-Based InsuranceInsurTech

Complaint Update Complainant Response 200 is an example object payload from Root Insurance, with 10 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

complaint_idcomplaint_numbercreated_atpolicy_idpolicyholder_idmember_idcomplaint_statusapp_datacreated_bycomplainant

Example Payload

Raw ↑ 
{
  "complaint_id": "acd6c4af-108e-444d-a90f-e90b67786c74",
  "complaint_number": "CMP-000001",
  "created_at": "2017-10-16T10:12:02.872Z",
  "policy_id": "8349345c-a6c5-4bf9-8ebb-6bbfc1628715",
  "policyholder_id": "3c74e595-48bc-4dd6-8ac7-2dee1c1f397b",
  "member_id": "673b8081-9668-4136-97cc-6ae0debda083",
  "complaint_status": "open",
  "app_data": {
    "key1": "value 1",
    "key2": "value 2"
  },
  "created_by": {
    "id": "00000000-0000-0000-0000-000000000001",
    "type": "user"
  },
  "complainant": {
    "first_name": "Erlich",
    "last_name": "Bachman",
    "id_number": "9001015000000",
    "email": "erlich@aviato.com",
    "cellphone": "+27831234567"
  }
}