Assembled · Example Payload

Assembled Bulk Agent State Example

Customer-SupportWorkforce ManagementWFMAI AgentsAI CopilotContact CenterCustomer ExperienceSupport OperationsSchedulingForecastingQuality AssuranceVendor ManagementBPO

Assembled Bulk Agent State Example is an example object payload from Assembled, with 1 top-level field. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

states

Example Payload

{
  "states": [
    {
      "agent_id": "agt_01HZ5W3K7Q2R8B7Y8Q3M4N6P9R",
      "state": "available",
      "sub_state": "chat",
      "start_time": "2026-05-24T14:00:00Z",
      "end_time": "2026-05-24T14:12:35Z",
      "source": "zendesk"
    },
    {
      "agent_id": "agt_01HZ5W3K7Q2R8B7Y8Q3M4N6P9R",
      "state": "after_call_work",
      "start_time": "2026-05-24T14:12:35Z",
      "end_time": "2026-05-24T14:14:02Z",
      "source": "zendesk"
    }
  ]
}

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