Amazon Connect · Example Payload

Start Task Contact Request Example

ChatContact CenterCustomer ServiceVoiceArtificial IntelligenceOmnichannel

Start Task Contact Request Example is an example object payload from Amazon Connect, with 12 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

InstanceIdPreviousContactIdContactFlowIdAttributesNameReferencesDescriptionClientTokenScheduledTimeTaskTemplateIdQuickConnectIdRelatedContactId

Example Payload

Raw ↑ 
{
  "InstanceId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "PreviousContactId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "ContactFlowId": "a1b2c3d4-5678-90ab-cdef-77777EXAMPLE",
  "Attributes": {
    "key": "value"
  },
  "Name": "Follow-up with customer",
  "References": {
    "key": "value"
  },
  "Description": "Call customer back regarding their support case",
  "ClientToken": "a1b2c3d4token",
  "ScheduledTime": "2025-03-15T14:30:00Z",
  "TaskTemplateId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "QuickConnectId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "RelatedContactId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE"
}

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