Amazon Connect · Example Payload

Start Chat Contact Request Example

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Start Chat Contact Request Example is an example object payload from Amazon Connect, with 7 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

InstanceIdContactFlowIdAttributesParticipantDetailsInitialMessageClientTokenChatDurationInMinutes

Example Payload

Raw ↑ 
{
  "InstanceId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "ContactFlowId": "a1b2c3d4-5678-90ab-cdef-77777EXAMPLE",
  "Attributes": {
    "key": "value"
  },
  "ParticipantDetails": {
    "DisplayName": "Jane Smith"
  },
  "InitialMessage": {
    "ContentType": "text/plain",
    "Content": "Hello, I need help with my order."
  },
  "ClientToken": "a1b2c3d4token",
  "ChatDurationInMinutes": 60
}