Amazon Connect · Example Payload

Search Contacts Request Example

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Search Contacts Request Example is an example object payload from Amazon Connect, with 6 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

InstanceIdTimeRangeSearchCriteriaMaxResultsNextTokenSort

Example Payload

Raw ↑ 
{
  "InstanceId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "TimeRange": {
    "Type": "INITIATION_TIMESTAMP",
    "StartTime": "2025-03-15T00:00:00Z",
    "EndTime": "2025-03-15T23:59:59Z"
  },
  "SearchCriteria": {
    "AgentIds": [
      "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE"
    ],
    "QueueIds": [
      "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE"
    ],
    "Channels": [
      "example-value"
    ]
  },
  "MaxResults": 50,
  "NextToken": "a1b2c3d4token",
  "Sort": {
    "FieldName": "Production Firewall 01",
    "Order": "ASCENDING"
  }
}