Amazon Connect · Example Payload

Instance Example

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Instance Example is an example object payload from Amazon Connect, with 9 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

IdArnIdentityManagementTypeInstanceAliasCreatedTimeServiceRoleInstanceStatusInboundCallsEnabledOutboundCallsEnabled

Example Payload

Raw ↑ 
{
  "Id": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "Arn": "arn:aws:connect:us-east-1:123456789012:instance/a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
  "IdentityManagementType": "CONNECT_MANAGED",
  "InstanceAlias": "my-contact-center",
  "CreatedTime": "2025-01-15T10:30:00Z",
  "ServiceRole": "example-value",
  "InstanceStatus": "ACTIVE",
  "InboundCallsEnabled": true,
  "OutboundCallsEnabled": true
}