Amazon Connect · Example Payload

Create Routing Profile Request Example

ChatContact CenterCustomer ServiceVoiceAIOmnichannel

Create Routing Profile Request Example is an example object payload from Amazon Connect, with 6 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

NameDescriptionDefaultOutboundQueueIdQueueConfigsMediaConcurrenciesTags

Example Payload

Raw ↑ 
{
  "Name": "Voice Agents",
  "Description": "Routing profile for voice agents",
  "DefaultOutboundQueueId": "a1b2c3d4-5678-90ab-cdef-55555EXAMPLE",
  "QueueConfigs": [
    {
      "QueueReference": {
        "QueueId": "a1b2c3d4-5678-90ab-cdef-11111EXAMPLE",
        "Channel": "example-value"
      },
      "Priority": 0,
      "Delay": 0
    }
  ],
  "MediaConcurrencies": [
    "example-value"
  ],
  "Tags": {
    "key": "value"
  }
}