Amazon Connect · Example Payload

Amazon Connect Getcurrentmetricdata Example

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Amazon Connect Getcurrentmetricdata Example is an example object payload from Amazon Connect, with 6 top-level fields. It illustrates the shape of data this provider's APIs accept or return.

Top-level fields

operationIdmethodpathsummaryrequestExamplesresponseExamples

Example Payload

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{
  "operationId": "getCurrentMetricData",
  "method": "POST",
  "path": "/metrics/current/{InstanceId}",
  "summary": "Amazon Connect Get Current Metric Data",
  "requestExamples": [
    {
      "contentType": "application/json",
      "name": "GetCurrentMetricDataRequestExample",
      "example": {
        "Filters": {
          "Queues": [
            "a1b2c3d4-5678-90ab-cdef-55555EXAMPLE"
          ],
          "Channels": [
            "VOICE"
          ]
        },
        "CurrentMetrics": [
          {
            "Name": "AGENTS_ONLINE",
            "Unit": "COUNT"
          },
          {
            "Name": "CONTACTS_IN_QUEUE",
            "Unit": "COUNT"
          }
        ]
      }
    }
  ],
  "responseExamples": [
    {
      "status": "200",
      "contentType": "application/json",
      "name": "GetCurrentMetricData200Example",
      "example": {
        "MetricResults": [
          {
            "Dimensions": {
              "Queue": {
                "Id": "a1b2c3d4-5678-90ab-cdef-55555EXAMPLE"
              }
            },
            "Collections": [
              {
                "Metric": {
                  "Name": "AGENTS_ONLINE",
                  "Unit": "COUNT"
                },
                "Value": 12.0
              },
              {
                "Metric": {
                  "Name": "CONTACTS_IN_QUEUE",
                  "Unit": "COUNT"
                },
                "Value": 3.0
              }
            ]
          }
        ]
      }
    }
  ]
}