Assembled Agent State API

Assembled Agent State API is a Postman Collection published by Assembled on the APIs.io network.

Real-time agent state used for adherence reporting, live dashboards, and dynamic routing. Stream agent states from upstream telephony and CRM systems into Assembled, retrieve current and historical state, look at a condensed non-overlapping timeline, edit historical state, and associate platform identifiers (Zendesk, Salesforce, Five9, etc.) to Assembled person IDs. Contact Support: Name: Assembled Support

The collection contains 7 requests organised into 8 folders.

Tagged areas include Customer Support, Workforce Management, WFM, AI Agents, and AI Copilot.

Assembled People API (OpenAPI) Assembled Agent State API (OpenAPI) Assembled Activities API (OpenAPI) Assembled Forecasts API (OpenAPI) Assembled Time Off API (OpenAPI) Assembled Requirements API (OpenAPI) Assembled Conversations API (OpenAPI) Assembled Reports API (OpenAPI) Assembled Activity Types API (OpenAPI) Assembled Agent Associations API (OpenAPI) Assembled Assist Articles API (OpenAPI) Assembled Assist Conversations API (OpenAPI) Assembled Assist Replies API (OpenAPI) Assembled Assist Responses API (OpenAPI) Assembled Event Changes API (OpenAPI) Assembled Forecast Adjustments API (OpenAPI) Assembled Forecast Outliers API (OpenAPI) Assembled Forecast Totals API (OpenAPI) Assembled Forecasts Vs Actuals API (OpenAPI) Assembled Quality Assurance API (OpenAPI) Assembled Queues API (OpenAPI) Assembled Requirement Types API (OpenAPI) Assembled Roles API (OpenAPI) Assembled Sites API (OpenAPI) Assembled Skills API (OpenAPI) Assembled Teams API (OpenAPI) Assembled Working Hours API (OpenAPI)

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