Amazon Connect · Postman Collection

Amazon Connect Service API

Amazon Connect is a cloud-based contact center service. The API provides programmatic access to create and manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations. Contact Support: Name: Amazon Web Services

41
Requests
42
Folders
View on GitHub Raw JSON ChatContact CenterCustomer ServiceVoiceAIOmnichannelPostman Collection

Overview

Amazon Connect Service API is a Postman Collection published by Amazon Connect on the APIs.io network.

Amazon Connect is a cloud-based contact center service. The API provides programmatic access to create and manage contact center instances, users, routing profiles, contact flows, queues, hours of operation, security profiles, and real-time and historical metrics for customer engagement operations. Contact Support: Name: Amazon Web Services

The collection contains 41 requests organised into 42 folders.

Tagged areas include Chat, Contact Center, Customer Service, Voice, and AI.

Requests & Folders

instance
users
routing-profiles
queues
contact-flows
hours-of-operations
agent-status
security-profiles
contact
contacts
metrics
search-contacts
tags
federation-token

Related API Specs

Amazon Connect Agent Statuses API (OpenAPI) Amazon Connect Authentication API (OpenAPI) Amazon Connect Contact Flows API (OpenAPI) Amazon Connect Contacts API (OpenAPI) Amazon Connect Hours of Operations API (OpenAPI) Amazon Connect Instances API (OpenAPI) Amazon Connect Metrics API (OpenAPI) Amazon Connect Queues API (OpenAPI) Amazon Connect Routing Profiles API (OpenAPI) Amazon Connect Security Profiles API (OpenAPI) Amazon Connect Tags API (OpenAPI) Amazon Connect Users API (OpenAPI)
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