AsyncAPI channel · Zendesk · Zendesk Webhooks

/webhooks/zendesk/tickets/created

Channel for receiving notifications when a new ticket is created in Zendesk Support.

Open source AsyncAPI → All Zendesk channels Zendesk provider profile
Provider: Zendesk AsyncAPI: v3.0.0 Spec: Zendesk Webhooks Operations: 1 Messages: 1

Channel address

/webhooks/zendesk/tickets/created

Operations

receive
receiveTicketCreated
Receive notification when a ticket is created.

Messages

TicketEvent
A webhook payload sent when a ticket-related event occurs in Zendesk. The payload contents are determined by the webhook's configured body template, which can include Zendesk placeholders for ticket,
Content-Type: application/json

About AsyncAPI

The AsyncAPI specification describes event-driven APIs the way OpenAPI describes request/response APIs. A channel is the named pipe — a webhook URL, a Kafka topic, a WebSocket route, an MQTT subject — that producers and consumers publish or subscribe to. Each channel carries one or more messages with structured payloads, and an operation declares whether a given party sends or receives on that channel.

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