Quality Management
BC-720
Level 1
Cross-Industry
5 providers
14 API surfaces
1 rated strong or better
Quality strategy, assurance, control across all enterprise outputs.
Quality Management (BC-720) is a level-1 business capability in the Cross-Industry model. The catalog holds 14 API surface(s) from 5 provider(s) that can perform some part of it, 1 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.
Where this capability definition comes from.
This capability is part of a published business-architecture model that API Evangelist
did not author. It is redistributed here under
CC-BY-4.0.
Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0
Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented.
Source repository · NOTICE and third-party framework attributions
Sub-capabilities
Quality Strategy & Policy Management BC-720.10
Quality policy, standards, framework.
no catalog coverage
Quality Assurance Management BC-720.20
Quality systems, audits, certification (ISO 9001, etc.).
no catalog coverage
Inspections, testing, acceptance criteria.
2 providers,
7 API surfaces
NCR, deviations, CAPA.
3 providers,
4 API surfaces
Continuous Improvement Management BC-720.50
Lean, Six Sigma, Kaizen, improvement programmes.
no catalog coverage
Customer Quality Management BC-720.60
Customer complaints on quality, returns, field quality.
no catalog coverage
Providers that reach this capability
Ordered by rating band. Reach means a provider publishes an API surface that can perform
some part of this capability — it is not a claim that any particular
organisation has deployed it.
Strong
1
Solid coverage with minor gaps
Developing
2
Usable, with meaningful gaps to close
Thin
1
Limited public surface area
Emerging
1
Early or largely undocumented
This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature.
This page shows
which providers and tags reach Quality Management. The underlying
tag → capability edges — each with the quoted fragment of the provider's own
OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate
it passed — are available through the API, along with company-level capability maps.
Only edges at confidence ≥ 0.7 with evidence found verbatim in
the source contract are published at all.
See plans →
·
How the edges are graded →