Quality Management

BC-720 Level 1 Cross-Industry 3 providers 6 API surfaces 1 rated strong or better

Quality strategy, assurance, control across all enterprise outputs.

Quality Management (BC-720) is a level-1 business capability in the Cross-Industry model. The catalog holds 6 API surface(s) from 3 provider(s) that can perform some part of it, 1 of them rated strong or better. Reach is the vendor surface that lands on this capability — it is not a claim about what any particular organisation has deployed.

Where this capability definition comes from. This capability is part of a published business-architecture model that API Evangelist did not author. It is redistributed here under CC-BY-4.0. Turbo EA Capabilities by Vincent Verdet — Turbo EA, https://github.com/vincentmakes/turbo-ea-capabilities, CC BY 4.0 Changes: Consolidated from 333 per-L1 YAML files into one JSON; English only (upstream i18n/ omitted); descriptions whitespace-normalised. No capability was added, removed, renamed or re-parented. Source repository · NOTICE and third-party framework attributions

Sub-capabilities

Quality Strategy & Policy Management BC-720.10

Quality policy, standards, framework.

no catalog coverage

Quality Assurance Management BC-720.20

Quality systems, audits, certification (ISO 9001, etc.).

no catalog coverage

Quality Control Management BC-720.30

Inspections, testing, acceptance criteria.

1 provider, 1 API surface

Non-Conformance Management BC-720.40

NCR, deviations, CAPA.

2 providers, 3 API surfaces

Continuous Improvement Management BC-720.50

Lean, Six Sigma, Kaizen, improvement programmes.

no catalog coverage

Customer Quality Management BC-720.60

Customer complaints on quality, returns, field quality.

no catalog coverage

Providers that reach this capability

Ordered by rating band. Reach means a provider publishes an API surface that can perform some part of this capability — it is not a claim that any particular organisation has deployed it.

Workflows that realise this capability

Arazzo workflows whose own sourceDescriptions call APIs that carry this capability. The link is derived, not asserted: each workflow declares x-realizes-capability-ids with the spec and confidence behind it.

This page carries no rating. Capabilities are not rated. A capability is a description of what a business does, not a thing a company publishes, so a Kin Score would have nothing to measure.
The edge table is a Pro feature. This page shows which providers and tags reach Quality Management. The underlying tag → capability edges — each with the quoted fragment of the provider's own OpenAPI that evidences it, a calibrated confidence score, and the contract-provenance gate it passed — are available through the API, along with company-level capability maps. Only edges at confidence ≥ 0.7 with evidence found verbatim in the source contract are published at all.

See plans →  ·  How the edges are graded →